English for personal assistants - part 23 - pdf 21

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110 Deadlines and Reminders


A terser letter could read as follows.

Example letter 2
Dear Sir,
Non-payment of invoice No. TH 8943 – 09
Unfortunately, it has come to our notice that payment of the above invoice, due 15th
Dec 20XX, has not been received.
Please give this matter your immediate attention and transfer payment without
delay.
Should the above invoice have already been paid, please disregard this reminder.
Yours faithfully,
Mark Thompson
Director


Task 5
Reply to example letter 1, explaining that the invoice has, in fact, now been paid, but
there was a delay due to the introduction of a new finance software package in your
system.

Example letter 3
Second reminder
Request for Payment
Dear Mr Gerard
With reference to my letter of 22nd September, I enclose copies of invoices which
make up your July statement, the balance of which still remains outstanding.
Would you please either reply with an explanation as to why the balance of
£2,668.65 has not been settled, or ensure that the account is cleared within the next
seven days?
Yours sincerely
Jane Hervert
Credit controller
Encl.
Written reminders to clients 111


Task 6
Write a second reminder to a company who has missed the



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