Hotel or tour company report- Thang Loi hotel

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Financial Planning

- Planning reserve purchase materials and materials for each phase of the plan year

- With the receptionist to have timely information, carry out the procedures for payment customers quickly

- With parts table eating up revenues and expenditures to carry out payment.

- Combined with the marketing for the proposed pricing policy and services found in hotels

- With the work of administrative management labor and mode salary and bonuses

 

 





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THANG LOI HOTEL
I- INTRODUCTION
Nowadays, the demand of tourism and stay is more and more popular in the world. Apart from the famous tourist destination, the beautiful landscapes, the stay is one of the important things to get a perfect trip. So, more and more luxurious hotels are built to meet the demand of customers. They have become a very active business development in the world as well as in Viet Nam. Hanoi is the capital of Viet Nam, the center of the country. Therefore, business hotels in Ha Noi are developed. There are many luxury and convenient hotels and Thang Loi is a 4 star hotel very successful in business stay. We are students of faculty of tourism - hotel management. So researching on the process of operation of hotel is very necessary for our profession in the future. So we do Hotel or tour company report assignment after finding information about hotel.
This assignment is “Hotel or tour company report” with our topic is “Thang Loi hotel”. To do this assignment, we have to work in group of 6 members:
Nguyễn Thị Quỳnh Anh
Bùi Thị Hạnh
Bùi Thị Hiền
Đỗ Thị Minh Hồng
Đinh Thị Thùy Linh
Lương Thị Linh
We are 2nd year students at class A3K16.
This assignment is a group exercise, so it requires each members has to do conceptually. We have gone to Thang Loi hotel to take photographs with six members and ask for brochures and information. Next, we have to write report to hand in and do presentation of assignment in front of our class.
“Hotel or tour company report” assignment has two main duties.
The first duty is report writing. It has four main parts: Introduction (introduce the assignment generally), Body (information of Thang Loi hotel), Conclusion and Recommendation.
The second duty is presentation. All members in group will have to speaking about own information which were divided.
Doing “Hotel or tour company report” assignment is very interesting and useful. It helps us have knowledge about hotel or tour company; enhance our report writing skill, speaking skill. Moreover, we will improve our team working spirit- a very important skill for our future job.
All members in our group tried best to do “Hotel or tour company report” assignment.
II-BODY
1. General information about Thang Loi hotel:
1.1.Location
Thang Loi Hotel in Hanoi is strategically located Hotels in Hanoi in Vietnam. Thang Loi Hotel is one of the suitable Hotels in Vietnam and has a contemporary lodging. The hotel has a convenient location and is thus conveniently accessible for all kind of travelers.
The Location of Thang Loi Hotel in Hanoi is near West Lake the most scenic and quiet area. Its innate exquisiteness is just is one of many things to discover while you stay in Vietnam. The location of Thang Loi hotel in Hanoi is ideal for both resting and working place. The experienced and well-furnished hotel will bring all businessmen and tourists the convenience and skilled services. It takes just about 30 minutes to drive down from the International Airport and 10 minutes from downtown to reach the Location of Thang Loi Hotel in Hanoi. With its efficient services and hospitality, Thang Loi Hotel has set the new standard amongst the hotels in Hanoi in Vietnam for providing to the needs of the leisure traveler at reasonable cost. Location of Thang Loi Hotel in Hanoi makes sure that good number of restaurants is also found in the close vicinity. Tourists simply love being here, because this place exudes vibrant mood.
1.2. History and Development: Thang Loi Hotel is strength of friendship between the two countries firmly Vietnam and Cuba. It was officially started construction since late 1973 and inaugurated the right to revolution anniversary of Mon-ca-da of Cuba (July 26, 1953 - July 26, 1975), the process of business Thang Loi hotel is divided into three main periods:
- Period 1975-1987: Thang Loi Hotel is independent economic unit, directly under the General Department of Tourism, and then transferred to the police, operating under the subsidy mechanism. -Period 1988-10/1995: Thang Loi Hotel is into a company's accounting office report, a legal status is incomplete, and conducts business according to market mechanism, under the direction of all presence of superiors.
-On October 21, 1995: Decision of the General 304/QD travel company founded Thang Loi Hotel, directly under Viet Nam admistration tourism. Since then, Thang Loi hotel became an accounting unit of economic independence and full legal status.
1.3. Description
From 25 years ago Thing Loi Hotel was very popular with foreign tourists to Hanoi. Many leaders of the country and celebrities around the world staying here such as Prime Minister of Germany Helmut Kohl during his visit to Vietnam in 1995, Prime Minister Cameron (Luc Ayang ),…
1.4. Contact address
Address: Yen Phu Street, Tay Ho Dist.
Operator: (84.4)829.4211
Tel: (84.4) 829.0145
Fax: (84.4) 929.2927
2. Accommodation description
Nowadays, Thang Loi hotel has been continuing to exploit 178 standard rooms. There are 8 VIP rooms to receipt VIP customers. With a good place : next to West lake, Thang Loi hotel is one of the hotels in hanoi ,there are 133 rooms next to West lake and some rooms next to garden with beautiful sigh, fresh air, clean environment.
Accommodation of Thang Loi hotel contain 4 parts: A, B, sale, bungalow
There are 5 kinds of room in Thang Loi hotel:
- Suit presidential room
Suit deluxe room
Premium room
Superior room
Standard room
Section
Suit president
Suit deluxe
Premium
Superior
Standard
Total
A
2
2
48
21
73
B
2
2
56
27
87
Sale
18
18
Total
4
4
104
48
18
178
Table: The structure of Thang Loi Hotel Rooms
Area of each room: the largest VIP room has 1 living room, 1 bedroom. The suit president room and suit deluxe room are less bigger than VIP room. The suit president room has 1 double bed, the suit deluxe room has 2 single beds.
Area of each room:
- Suit presidential room :60m2 - Suit deluxe room : 57m2
- Premium room : 32,45m2.
-Standard room : 28,5m2.
-Superior room : 28,5m2
- Bungalow : 24 m2.
Price of room in Thang Loi hotel is quite high from 35$ to 200$. Therefore, sit serves customers with high living standard. Thang Loi hotel is 4 stars hotel, so price of services is suitable with rank and size of hotel. Specially, in domestic economic and international economic are developing,…income of people increase, so demand of people increase, too . Besides, Viet Nam is taking part in international economic; therefore, our country can attract a lot of tourists in many countries in the world. These are customers with high income, so, service of Thang Loi hotel maintly satisfy these customers.
Section
Kinds of room
Number of room
Price
A
Suit President
Suit deluxe
Premium
Superior
2
2
48
21
200USD
150USD
50USD
40USD
B
Suit President
Suit deluxe
Premium
Superior
2
2
56
27
200USD
150USD
50USD
40USD
Sale
Standard
18
35USD
Table: Structure of the Thang Loi hotel room price
3. Facilities and services offered
3.1. Reception:
The reception is 400m2 including the lobby, reception and Night Bar. The facilities system include: decorative, center system with many other facilities such as: fax machine, printer, furniture; many paintings hang like unique, modern lifestyle; five rattan furniture’s for customers relaxing the meantime or guest, read newspapers...When sitting in the hall, customers can admire the artificial waterfall or enjoy your beverage nearby Night Bar
3.2. Equipments of rooms
Today, Thang Loi hotel continue exploiting 178 rooms which are the international standard, including 8 special rooms for VIP customers.There are many modern equipments in the room and staffs serving room work 24/24h that make customers always feel satisfied and comfortable such as :Air – conditioner, Telephone. Tea and coffee, Hair dryer, Refrigerator, Fire alarm, Closet chest, Private bath room with bath- tub or shower, Cable television,Television, Wireless internet provided in all room…
Beside, there are four bungalows along the way to hotel.
3.3. The sevices:
3.3.1. Building of Thing Lois hotel mainly catering, workshop, conference and weeding party.There are 6 rooms which are the multi-purpose:
Thang Loi I: it has 350m2 and can serve 400 customers are party throne.
Thang Loi II and II: they have the same area are 100m2 and can serve 120 customers are party throne.
Tay Ho I and Tay Ho II: they have same area are 100m2 and can serve 120customers are party throne. They are linking with the hall and the artificial stream
Suoi Truc: it has an area of over 30m2 and suitable for organizing family meals.
The rooms are carpet, air-conditioner second way of Japan, standard furniture and equipment for conference.
Entire area can organize a party for 800 to 900 seated guests and buffet for 1000 to 1200 guests.
3.3.2 There are two bars in Thang Loi hotel: Night Bar is set near the ho...

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