Page 21
Business Process Components
Sales
Organisational
Unit
Production
Planing
Organisational
Unit
Production
Organisational
Unit
Customer
Order
Received
Confirmation
of Customer
Order
Order
Confirmation
Created
Production
Plan
Trace
Order
Customer
Data
Production
Data
Resources
Mr. Schmidt

Order
Confirmation
Created
Production
Plan
Trace
Order
Customer
Data
Production
Data
Resources
Mr. Schmidt
Mrs. Müller
Customer
Order
Product/
Service
Feedback
Received
Production
Plan
Product/
Service
Production
Plan
Created
Production
Planing
Mr. Meyer

 Data View
What information is important?
(ie.: Customer, Supplier, Product,
Material Calculation)
 Function View
Which functions will be performed?
(ie.: Production Plan Creation, Order
Processing)
 Organization View
Which organizational units exist?
(ie.: Purchasing, Sales, Accounts)
 Process View
The relationship between data,
functions and organizational units
 Product/Service View
Which products/services are important?
(ie.: checked order, customer invoice)
Process
Process
View
View
Organisational
Organisational
View
View
Function
Function
View
View
Product / Service View

quotation
Customer
inquiry
Customer
order
Integration Method
Inquiry is
processed
Inquiry
Sales
Inquiry
processing
Page 26
ARIS leading the way towards Business Process
Management
ARIS = Architecture of Integrated
Information Systems
Framework concept to describe
companies and application software
Developed by Prof. Dr. A W. Scheer
Uses standard modeling methods
Concentrates on the
business process
Effective in all areas:
independent of the number of
departments, the size of the company
or the available software
Page 27
ARIS Drill down possibilities
Level 1

Page 29
Architecture of ARIS
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ARIS
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ARIS Application Server
ARIS Application Server
Database system
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ARIS Web Designer - Scenario