BỘ TÀI CHÍNH
TRƯỜNG ĐẠI HỌC TÀI CHÍNH - MARKETING
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THUYẾT TRÌNH THƯƠNG MẠI ĐIỆN TỬ
Chủ đề: E-BANKING
Nhóm 15– Lớp 11DMA1

1
E-BANKING
1. Kh,i ni/m
 !" #$%&'
()' ('!&*+,-'*+
./)'012-.302!&4#!567/89:;
;#<0(=4!;02
− Hi/p hội Phần mềm và Dịch vụ Công ngh/ thông tin Vi/t Nam (VINASA)
“ +->7(?@4#
;A'(9.3+
2. C,c dịch vụ của e - banking
a) B@!CA'02!D; ;?=EF G
,719(:;H0=I$A'!!6?C(?@!C
:.J#KL->?@'=&M2
A'N=6?CL?@!C423.O#PQ 
!=JQ 
 01 R99M6S9T0?@!CA'M
022?1U&'=R"#=4A'=-;./0H
(#S0V!IL'0WX:!@?1:
(EYBY# #0ZG
;[\=F:@!9C( ?N':;=
6#?N?N(?@&'./7]PQ #
Q V040^ S05_ ;NM
7'=A'?1EQ G9`9 ((

MQ '%90j (01S9(960V
T'71 ?@orEr066q?G!0V T'$./
R01",,5 (
3
H/ thống Mobile Banking bao gồm 2 thành phần chính:
Q sp?i'%9?.J?mY=
9N.3(79!5 (!./W=?7R&&'?
1!5(;05%M=0g2>?Ci
• t?CQ ? (./<79R
2?1: (#j/2?1609#0(=4
S!(&S[!#r,#O??#,=0#Q Q=#d?q6

• t?CQ ? (?.5?2?dO,
?2?1'=V9]dQq6
• t?CQ ?(0-;1:
Eh6 Q G<2@)0)9C!Cu!7C)E(#
6R'@#.JoG
Q Q p?i'%9?!R6?C
)7l X (#A'S@#?v!!VM?'
./W=?7R&d!5;05%h(6' l X
6?C?@!C6w./'%9;l Xx00Hl X2A'N=
!010H 42]",,!&6M2l X!5?@!C
y60!0V T''=V9$)l X052<4/9
6z!5MPQ H$UA'SX0V T'./MS0
S(A'=-S0V'TPB,,
=N'(&''%9?@!CQ .i
O #QPBU#UQ #UQ 
Ví dụ: C,ch sử dụng dịch vụ Mobile Banking tại Ngân hàng AGRIBANK.
O  ;$?@!CPQ R2$)6?C?@!C,,
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6?C(?@!C#6S9T0!(4 (A'M

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d) Dịch vụ ngân hàng tại nhà (Home – banking)
10
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6?C?@!C# (6w79 M!5A'.J?=
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12
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Y&'?DV%=6'01JV9'9(& S!„((#
-=(_l.J(>?C79R„QN'L
?@!C3S.(&.5#2xS.319'A'
#(k4/9R0(6S9T04)01„!
19
 S:N'. ;b?m)(0k$&'21N'.
4Z!5>?C=„O6w( ‰0!C?'=%8&
M R:1„U0#4N'l0#6M./0(=O
EO'0G@.J23g•0(=#l•#•6!5N'l0

$'!{k'1_7%./$-1'=R6'!&
;;!.302U&='M2N n'V#'=='M=
H./N'.9().L2kx2_ -0H0679()
:?@!C2.5O!67 M(„A'r,
:M.b!M%16M!%&RA'
 n'V!{.  (k#–2../
0(=O@k#!%&@l"9; 6?C0(=O(02!D
;^U0=W'%R0&''%9#.%./6
?C../S0S-20%6$<w02?A'(Sk.J
W'=RWS=S.^%./:(?@!C
(4:?@!C!{../ (#–
2.! (6?C?@!CO:='9C!C0C48&
0<#(4:(?@!C!{.‰0H./
'N': (#–2!&0<! S#!l X
6?C?@!Ck9S579?@2(9k?@
B@!C05./.!212U0R-
>!{k63 #48o5 'A'S(#.5?{ (
!& '6?C_.L4:$h (056?C
(#;.J'%9 (01S.5?{6?C
„..5?{ (V90V T'#S( (!&
'=3?o„#!<k.(0:_.
21
(.J/9:.0%„#„@l10QS.5?{
.9mC:0—/9x$A'@v(0:
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5. MỘT SỐ GIẢI PHÁP THÚC ĐẨY VIỆC PHÁT TRIỂN DỊCH VỤ NGÂN
HÀNG ĐIỆN TỬ TẠI VIỆT NAM
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Y)$)?'=-./ (2!$);A'o)5'
6S9T0:0-(M./ ( (#(N:M!
A'!5 (kl06$ (:(N
9S./N'.N=:!&@!V%_.'%'=011_
!R0!'=R9Y1_!R= ;b‰!&l7
'=R0;)$)S4%>"0"!&6S9T0: (#0
k9S$(1-#&0^9$ (#2 (67
k!S0(%
23
E-LEARNING
1. Định nghĩai
A')0=#p6799((1?'o6?C(
;C2.0(=4#02!#02P#$#1
?'o$)'./K(q6#LB#]!?#'?Z;A'01
0%==!#.J?2=!.Jo$)9!5A'02?.5(
->.0#S'V7'=#?D#1S!?Z
2. C,c hình thức giao tiếp:
 \9x1i->9$$&'.J'=V9022
m01J)0!I;79!5'.iS'V7
'=#1S!?#9(6$79#W0!9(6$79#Z
 \9 ;x1i->0L.J9 ;%
9S'=V9022m01J)0#!?Ci( $7oA'#
Bfr#0#?DY<.: )'o=S!R9S'T
@' $o.5  $o?Do!R./7?7oJ
0 $o
3. Một số hình thức của E-learning
 Y2?7R;->o$67(9?C;#<
?7R;;
 Y2?7R0(=4i./)'u1#'VL=$%

$u$67.3(J7#79LS!R!o!R
A'(-?2=oY2KW.3(#$016M9.3>I>
26?C(;)-.^?.5=i
25