các bạn tải miễn phí ebook: English for personal assistants - part 36


3 Building business relationships KEY


Task 1
1. interlocutor
2. facilitates
3. to get straight down to
4. achieve
5. fosters
6. pingpongs
7. to broaden
8. dismissive
9. engaged in
10. tool

Task 2
1. b
2. c
3. a
4. a
5. b
6. c

Task 3 Suggested answer
Yes, I have actually. I went there last year and stayed right in the centre of town.
I specifically went to London to see the Edward Hopper exhibition at the Tate
Modern.
I really liked the Tate Modern and the Millennium Bridge and all the great
restaurants in the Docklands. London really has a lot of energy and I always feel good
when I go there.

Task 4
1. S
2. R
3. R
4. S
5. S
6. R
7. R
176 Building business relationships KEY


8. S but it’s not always appropriate to start with something negative.
9. R
10. R

Task 5 Suggested answers
1. Good morning, I’m .......... from .......... How do you do?
2. It’s nice to meet you
3. Would you like a cup of coffee? I hope you had a good journey and that you found
the office easily. Is this your first visit to ..........? What do you think of it so far?
You really must visit ..........

Task 6 S



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