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Luận văn tiếng Anh:An investigation into TOEIC listening comprehension problems of non-English major students = \b Điều tra về các vấn đề nghe hiểu Toeic của sinh viên không chuyên tiếng Anh.
ABSTRACT
Listening skills are important for face-to-face communication, meetings,
conferences, telephone conversations, etc. Being able to listen well is an important
part of communication for everyone, especially for students. A student with good
listening comprehension skills will be able to participate more effectively in
communicative situations. Out of all the different tests offering to certify the level
of English, the TOEIC is the simplest and most practical in terms of its contents, its
format, and the rapidity of results receipt. Therefore, to standardize the output
quality of students, in most universities including University of Economic and
Technical Industries (UNETI), TOEIC is considered as a common standard of
measurement for evaluation of students‟ fluency in English in the professional
context. However, when taking the TOEIC test, especially the TOEIC listening
comprehension section, many students usually complain that instead of listening
carefully they usually guess and circle the answers randomly in the end. They said
that they lacked knowledge, skills and strategies about listening comprehension.
Understanding these problems, the study investigates TOEIC listening
comprehension problems encountered by a group of non English major students of
UNETI. 120 non English major students at UNETI who were studying in the
seventh term and ten teachers of English were selected and voluntarily joined the
study. Data was gathered by means of questionnaires. The results of the study
showed that test-taking strategies, general background knowledge, linguistic ability
and teaching methods were the major TOEIC listening comprehension problems
encountered by non English major students at UNETI. Some suggestions are made
for addressing problems regarding how teachers can Giúp their students overcome
TOEIC listening comprehension problems. The results of this study may also be
useful for those who are interested in this field.
PART A – INTRODUCTION
1. Rationale of the study
Listening ability is one of the important skills in foreign language learning and no
one can deny its importance. However, in Vietnam, the education system still faces
many challenges. Although students are taught English from kindergarten level to
the university level, they are unable to acquire adequate communicative English
proficiency. One of the most common factors causing this phenomenon is the
difficulty they face in English listening comprehension. In general, the process of
studying English in Vietnamese system still places less emphasis on listening and
speaking skills and more emphasis on the use of grammar, writing and reading
skills. English is taught by having students memorize new words and sentence
structures and then responding to the teacher only when called upon. Therefore,
students have very little exposure to spoken English, both inside and outside their
classrooms. As a result, students seem to have poor listening and speaking skills.
Being an English teacher at University of Economic and technical Industries
(UNETI), I find that students have a big gap in listening comprehension so when
approaching TOEIC syllabus, they tends to be boring and discouraged. Therefore,
my study attempts to investigate the TOEIC listening problems encountered by a
group of non English major students at UNETI. Data was gathered by means of
questionnaires. I hope that the results of the study will Giúp their students overcome
their TOEIC listening comprehension problems and also Giúp teachers to work out
possible solutions to improve the effectiveness of teaching and learning TOEIC
listening comprehension at UNETI.
2. Aims of the study
The purpose of the study is to investigate the TOEIC listening comprehension
problems of non English major students at UNETI so that teachers can Giúp their
students to enhance their English listening comprehension. Therefore, the
specific aims are to find out factors causing their difficulties in TOEIC listening
comprehension and suggest some solutions to Giúp students overcome these
problems.
The thesis is conducted at UNETI in order to perceive difficulties in learning
TOEIC listening comprehension of non English major students. The study
focuses on describing the problems causing difficulties related to strategies,
knowledge and linguistic ability of TOEIC listening comprehension, listener as
well as teaching methods. Then, some suggestions are made for addressing
problems regarding how teachers can Giúp their students overcome the TOEIC
listening comprehension problems.
3. Research questions
The study aimed to find out the problems causing difficulties related to test-taking
strategies, general background knowledge and linguistic ability of TOEIC listening
comprehension, listener as well as teaching methods.
This research was carried out to find proper answers to the questions:
1. What difficulties do non English students at UNETI face in TOEIC
listening comprehension?
2. What could be done to Giúp students overcome these problems?
4. Scope of the study
The thesis is conducted at UNETI in order to perceive difficulties in learning
TOEIC listening comprehension of non English major students. The study
focuses on describing the problems and factors causing the given difficulties
related to test-taking strategies, general background knowledge and linguistic
ability of TOEIC listening comprehension, listener as well as teaching methods.
5. Method of the study
In order to fulfill the aims of the study as presented, the study has carried out with
the quantitative method by collecting data from questionnaires on 10 teachers and
120 non English major students at the UNETI. After being fulfilled and collected,
all the questionnaires were analyzed carefully. Then, those data were presented in
tables which are shown clearly in chapter three.
6. Significance of Study
This study points out TOEIC listening comprehension problems encountered by
non English major students at UNETI. More importantly, it is a further
contribution to the investigation of foreign language listening comprehension
problems in actual language classroom practice.
Hopefully, the findings and recommendations of this study will be of some help
to the improvement of the teaching and learning TOEIC listening comprehension
of Vietnamese students in general and of UNETI students in particular. The study
also gives some guidelines for teachers to Giúp their students overcome their
TOEIC listening comprehension problems. The results of this study may also be
useful for those who are interested in this field.
7. Design of the study
This study consists of three parts:
Part A: Introduction. This part supplies an overview of the study with specific
reference to the rationale, the aims, the methodology and the design.
Part B: Development. In this part, four chapters are presented.
Chapter 1 – Literature Review deals with an exploration of the theoretical
background of the research. It is concerned with the issues relevant to the topic of
the research: listening and listening comprehension, and an overview of TOEIC
listening comprehension tests.
Chapter 2 – Methodology presents the background information of the subjects of
the study, the instrument used to collect the data, the procedure of data collection.
Chapter 3 – Findings and Discussion is aimed at describing data analysis in detail
and a thorough discussion of the findings of the study. Some explanations and
interpretations of the findings are also presented in this chapter.
Part C: Conclusion. In this part, the limitations and some recommendations for
further research are also explored.
The Appendices lie on the last part of the study, following the References.
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