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Advisor: Show-Hui Huang
Co-Advisor: Nguyen Phuc Nguyen
Student: Nguyen Thi Ngoc Minh
ID: 11752307
Determinants of Job Satisfaction for
Staff at The University of Danang
CONTENTS
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1. Background
INTRODUCTION
Ministry of Education and Training
The University of Danang
Scientific and Training Council
Board of Directors
Offices and Functional
Departments
The Colleges, Universities, Campus
of UD in Kon Tum and Faculty of
Medicine and Pharmacy
Training and
Research Centers
The English
Language
Institute
INTRODUCTION
 Offices and Functional Departments
 The Administration Department
 The Personnel Department
 The Planning and Finance Department

 Create employee engagement for organizations
 Be the foundation for the organization to increase staff’s
loyalty for the University of Danang
That’s the reason why research of staff’ s job satisfaction is
worth of studying.
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INTRODUCTION
3. Research Purpose
 Discussion major theories about work motivation
 Identify variable that may affect staffs’ job satisfaction
 Knowing what are the needs for the civil servants to enhance
staff’s job satisfaction
 Provide recommendations to the Board of Management to
improve staff’s job satisfaction
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LITERATURE REVIEW
Definition of Motivation
High motivation causes high job satisfaction whereas low motivation
leads to low job satisfaction (Mehmet D. Karslıa & Hale skenderb,
2009)
Motivation is the set of processes that arouse, direct, and maintain
human behaviour towards attaining some goal (Greenberg & Baron,
2003)
Motivation is a term used to refer to the efforts both inside and
outside of a human effect arouse enthusiasm and persistence to
pursue a way of action identified (Nguyen & Nguyen, 2007).
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LITERATURE REVIEW
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Self-

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Demographic features
Gender
Age
Seniority
Work Category
Salary
Motivators
Hygiene Factors

Achievement
Recognition
Responsibility
Work itself
Personal growth
Working condition
Pay and security
Company policy
Supervisors
Interpersonal relationship
Job Satisfaction
RESEARCH METHODOLOGY
2. Data Analysis
 Using SPSS version 16.0 for data
analysis
 Calculating Cronbach’s α for
questionnaire reliability
 Using Multiple Regression analysis
and Pearson Correlation to analyze
the relationships between variables

Steven H. Appelbaum, et al, 2005, A case study analysis of the impact of Satisfaction and Organizational
Citizenship on Productivity .
Kathleen A. Lane RN et al, 2010, A study of nurse factulty job satisfaction in community colleges in Florida,
Teaching anh Learning in Nursing.
Chuck Willian,
Frederick Herzberg, “One More Time: How Do You Motivate Employees?”
Harvard Business Review, January–February 1968.
Nguyen, Diem, 2004, Scientific Information, An Giang University
Le, Statistics Publisher, 2007, Administrators.
Shawn K.Yearta et al, 1995, Journal of Occupational and Organizational Psychology.
Iskenderb, H. & Karslı, M. D., 2009, To Examine the effect of the motivation provided by the administration
on the job satisfaction of teachers and their institutional commitment, Procedia Social and Behavioral
Sciences , 2252-2257.
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