Business Idioms in English – Intermediate level's
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Retail Sales Phrases
1. Which of the following persons does not work at a
shop?

A cashier
A shop-assistant
A window shopper
A sales clerk
2. Which of the following phrases is not a good way to
greet a customer?

Hi, what's going on today?
Good afternoon, sir. May I help you?
Good morning. What do you want, madam?
Good morning. What can I do for you, ma'am?
3. Customer: "Excuse me. Could you tell me where the
coffee is?" Sales clerk: "Certainly, it's in the next aisle
opposite the bread."

at
to
from
(none)
4. Customer: "Good morning. I need some tissues." Sales
clerk: "Of course, how packets would you like?"

many
lots of
much

on
to
for
10. Thank you, here is your change and your

recipe
receipt
recheck
recline