TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
MỤC LỤC
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
TRƯỜNG ĐẠI HỌC KINH TẾ LUẬT ĐỀ KIỂM TRA CUỐI KỲ
BỘ MÔN NGOẠI NGỮ Học kỳ 1I Năm học 2013 – 2014
(Không được sử dụng tài liệu)

Môn: ANH VĂN – TE06 Thời lượng: 75 PHÚT
Mã đề: TE06 A 1
Part 1
Directions : A word or phrase is missing in each of the sentences below. Four answer choices are given below
each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your
answer sheet.
1. Both companies are _____ the same business.
A. in
B. with
C. from
D. to
2. _____ there were so many options, everyone was
satisfied.
A. If
B. Why
C. Because
D. But
3. If they _____ more aware of the trends, they could
have avoided bankruptcy.
A. were
B. are
C. have been
D. had been
4. Make checks _____ to the company.

A. delivering
B. to deliver
C. deliver
D. delivered
10. The board meetings usually _____ on time.
A. have started
B. start
C. are starting
D. have been starting
18. When the directors _____ a profit, they will be
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
company’s proposal was _____.
A. turned up
B. turned on
C. turned away
D. turned down
12. Even though the exchange rate was high, we
_____ from them.
A. buy
B. must have bought
C. had to buy
D. had better buy
13. _____ Dr. Rossi hired the new secretary, the office
has become more organized.
A. When
B. Before
C. While
D. Since
14. Mr. Cutler will _____ as president.
A. step out

A. not ever accept
B. never accept
C. accept never
D. not accept ever
20. Production went down _____ morale was low.
A. even though
B. when
C. but
D. to
21. The distribution will collaborate _____ a British
company.
A. with
B. in
C. from
D. of
22. If banks _____ the number of credit cards, the
economy would improve.
A. limiting
B. limited
C. had limited
D. are limiting
23. One suggestion was to _____ gasoline taxes.
A. raise
B. have raised
C. be raising
D. raising
24. The host will want the total amount _____ before
paying the bill.
A. checked
B. be checked

C. So
D. Then
30. The CEOs will meet _____ Chicago next month.
A. at
B. in
C. to
D. from
31. The award was contested by one of the _____.
A. competitors
B. competition
C. competing
D. competitive
32. All the members have arrived _____ Mr. Sampson.
A. decisive
B. decided
C. decision
D. deciding
D. to
34. The report focus on the _____ of the study.
A. foundlings
B. find
C. findings
D. found
35. The staff _____ the office had been burglarized.
A. suspicion
B. suspense
C. suspicious
D. suspected
36. Television advertising costs _____ print advertising.
A. most than

To: All employees
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
Re: Uniform
Date: March 27
th
Please note that serving uniforms must be worn at all times. You (41) _____ serve customers in ordinary
clothes under any circumstances. We are a professional restaurant, and it is most important that all our staff
are (42) _____ alike. Also, we will not tolerate dirty uniforms. Everyone is issued two complete sets of
uniforms. If you do not have these, please ask the supplies center for additional items. If you are not
wearing a complete, clean uniform, you (43) _____ be allowed to work. Thank you for your time.
41. A. might B. will C. may not D. have to
42. A. wearing B. dressed C. clothing D. look
43. A. will B. don’tC. won’t D. didn’t
Questions 44-46 refer to the following information.
We are sorry to inform you that the 9:02 a.m. bus from Bedford Mall to Glen Street will (44) _____ run. As
there are usually very few people on this bus, we have to decide to cancel it until further notice. Please
understand that we are not doing this to inconvenience you. In fact, this is a step to save you money. The
cost of running unpopular routes adds to overall ticket prices. We would love to be able to offer you all the
routes, all the time, but sadly we are just (45) _____ to. Hopefully, we will be starting a new route that
passes through both Bedford Mall and Glen Street, though as yet that remains undecided. If anyone has (46)
_____ questions about this matter, please contact the Valley Buses area manager.
44. A. continue B. sooner C. no longer D. not longer
45. A. don’t B. didn’t C. not able D. couldn’t be able
46. A. lots B. a C. any D. few
Questions 47-49 refer to the following notice.
Health officials and experts agree that workers (47) _____ do not get the appropriate amount of sleep every
night are at risk of becoming unproductive. Tired workers are unable to concentrate and are more likely to
have accidents while on the job. But how (48) _____ sleep is enough? Some doctors say that eight hours is
enough. Anything past that and you may actually feel more tired the next day. Plan to get between six and
eight hours a night to feel your best in the morning and to be at your best during the day. Over time, you

B. To confirm a reservation
C. To promote a city tour
D. To postpone an appointment
54. What time is the bus scheduled to arrive at
the hotel?
A. At 4:00 a.m.
B. At 6:15 a.m.
C. At 6:30 a.m.
D. At 6:50 a.m.
Questions 55-56 refer to the following advertisement.
The Elroy Trail Guidebook is the definitive source of information for visitors and locals to get the most
from this beautiful bicycle trail. Where to dine, where to stay, what to do – even which direction to bike is
included in this book that was written by one of the foremost enthusiasts of the Elroy Trail.
This is a great way to advertise your business. For a small fee we will include detailed reviews of hotels and
restaurants. If you want to include your business in your guidebook, please contact us and our staff writers
will visit your business to take photographs and sample your menu.
Visit our website at www.elroyguidebook.com or call us at (555)357-5700 for more information.
Don’t miss this great opportunity!
55. For whom is this advertisement written?
A. Restaurant reviewers
B. Hotel and restaurant owners
C. Travel book publishers
D. Staff writers
56. According to the advertisement, what will
be included in the reviews?
A. Photo of the owner
B. Pictures of the establishment
C. Prices
D. Recipes
Questions 57-59 refer to the following letter.

C. A receipt
D. A price list
Questions 60-62 refer to the following instruction.
Connect the lead from the charger to the bottom of your cellular phone or to a charging stand. Then plug the
charger into a standard wall outlet. When the battery is charging, the battery strength indicator on the right
side of the display scrolls.
Note: When you charge the battery for the first time, the battery strength indicator will not scroll the entire
time; this is normal.
If your phone displays Not charging, charging is suspended. Check that the battery is connected to an
approved charging device. If the battery is very hot or cold, wait for a while; charging will automatically
resume after the battery is restored to its normal operating state. If charging still fails, contact your dealer.
60. What device are these instructions for?
A. A portable phone
B. A palm pilot
C. A cell phone
D. A laptop computer
61. What should you do if the battery is not
charging?
A. Check that the battery is connected to
the charger.
B. Call the factory
C. Call your dealer immediately
D. Check the normal operating time
62. What should you do if the device fails to
charge properly?
A. Return it to the company.
B. Get in touch with the place you bought
it from.
C. Send it back to the factory.
D. Throw it away and buy another one.

A. Monthly C. Semi-annually
B. Every three months D. Annually
66. Whose phone number is 387-466-2685?
A. Ann Ratner’s
B. The newspaper’s
C. Paniola Industries’
D. Ann Ratner’s and Donald Freiburg’s
Questions 67-70 refer to the following newspaper bulletin.
Saturday, June 12 (1-4PM): The Friends of Jeffrey Logan, known as the “Local Guardians”, and the Lenour
Heights young person’s neighborhood group, sponsored by Daniella Bard, will be doing their end of
summer PARK CLEAN UP in Jeffrey Logan Park in Lenour Heights. They are urging our readers to join in
on what promises to be a lovely summer afternoon. Bring your brooms, shovels and gloves. Neighbors and
area residents are also invited to a meeting afterwards in the main library downtown to discuss a two-year
plan for the recreational development of the park. Refreshments and food will be provided. For those of you
new of the area, the park is just north of the historic district.
Please call Daniella Bard for more information at 387-9888.
67. What will the people initially be gathering
to do?
A. To go purchase cleaning equipment
B. To plan the future of the park
C. To clean up the park
D. To offer assistance to local residents
68. Where is the park?
A. In Lenour heights
B. At the beach
C. In the historic district
D. In the downtown area
69. Who makes up the “Local Guardians”?
A. The subscribers to the newspaper
B. Residents of the Historic District

D. Government restrictions
Questions 73-76 refer to the following statement.
Due to recent political developments, our nation is now in a position to develop its economy by
emphasizing market mechanism. We are in the process of privatizing many state-owned industries and
expect to make our currency fully convertible soon. We welcome and encourage all foreign investment and
have reduced greatly the former obstacles to investment. Indeed, today foreign investment need not be
negotiated through government offices, but rather can take place on a direct basis. Ownership of foreign
patent and copyrights is respected and strictly enforced, and technology licensing and transfer is on a
voluntary basis. Come. See what we have learned in only a short time. You will be pleasantly surprised.
73. According to the statement, foreign
investment is
A. reduced.
B. desired.
C. respected.
D. negotiable.
74. Currency in the country discussed will
soon be
A. devalued.
B. inflated.
C. left to float.
D. made convertible.
75. How is foreign technology viewed in the
country discussed?
A. As private property
B. As a government subsidy
C. As a gift from other countries
D. As an educational opportunity
76. What is the statement intended to do?
A. Welcome tourists
B. Invite investment

B. They are not as comfortable.
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
B. A family of tourists
C. An engineer on a ten-week project
away from home
D. A consultant in town for a convention
C. There are fewer services offered.
D. They are less expensive for a long stay.
Questions 81- 85 refer to the following letters.
October 1
Dale Evans
337 Wimbleton Rd.
Andover, Chelsea SP 98 2L
Dear Mr. Evans:
We are excited to tell you that we are offering the job as the Director of International Marketing. We would
like you to start on Monday, October 23.
As per our last meeting, your supervisor will be the Vice President of Operations, Samantha Jones. We
would also like you to attend the executive meetings as a member of the Executive Management Group. We
have enclosed a contract that states your offered annual salary, your conditions of employment, and a brief
description of your job.
We are eagerly awaiting your arrival and look forward to working together.
Sincerely,
Jamie Larue
Senior Vice President
Inventions International
October 7
Ms. Jamie Larue
190 Curtis Lane
Melbourne, NSW 9987
Australia

B. On the side D. brought with
83. What was the purpose of Dale Evans’ reply
letter?
A. To apply for the job
B. To request an interview
C. To accept a job
D. To thank Ms. Larue for the interview
D. Senior VP
85. Why is Mr. Evans unable to start work on
October 23
rd
?
A. It is a national holiday.
B. He has a family crisis.
C. His home was burnt down.
D. He will be busy moving.
Questions 86- 90 refer to the following advertisement and letter.
Free world map* with subscription
Order your subscription to Modern Geographic magazine today and receive a free world map. An annual
subscription (twelve months) cost only $23.95. That’s less than $2 per issue! Each month Modern
Geographic brings you exciting stories from all over the world and keeps you up to date on current
findings in fields like archeology, geography, and anthropology. Try our magazine risk free for the first
three months. If you decide to cancel your subscription, we will refund your money, but the map is
yours to keep. You have nothing to lose.
• Please note there is no cash alternative
67 Acacia Avenue
Westside, CA 48971
Dear sir,
I would like to take out a subscription to Modern Geographic magazine. I sometimes pick up copies of
your publication when I travel, and I have always been impressed by the quality of your articles and

B. Geography D. Anthropology
C. He doesn’t want to pay extra for it.
D. He thinks it would be wasteful.
Questions 91- 95 refer to the following advertisement and notice.
Blackwell Appliances is holding a massive promotion for the new Braunside EV2007. The EV2007 is a
state-of-the-art50-inch flat screen television. You’ll just love watching all your favorite shows, sport
events, and movies on this large screen! This set is ideal for a personal home theatre or for a business.
Special features include:
- High - definition picture quality
- Screen glare reduction
- Surround – sound
This set is priced as high as $3,500 at other appliance stores, and it can’t be found anywhere else for less
than $2,900. But at Blackwell Appliances, we’re selling it for the incredible price of just $2,799! Why wait
any longer? Come down to Blackwell Alliances for this and many other great specials as well!
Attention all customers for Blackwell Appliances
This is a recall notice for all Braunside EV2007 television sets. The manufacturer has issued a warning to
retailers that the new model has faulty wiring, and there have been reports of some overheating
problems. Although the risks posed to EV2007 owners are only slight, we are asking that all sets be
returned as a precautionary measure.
We are endeavoring to get in touch with all of the customers who purchased this model. If you own this
model and we have not contacted you, please call us immediately at 555-8612. We will arrange to have
the set disassembled and removed from your property.
We would like to apologize sincerely for the inconvenience. All affected customers will receive a full
refund plus an additional $50 voucher to be used at Blackwell Appliances.
Kind regards,
Ted Franks, Owner & Operator,
Blackwell Appliances
91. What is NOT an outstanding feature of the
television set?
A. The artistic design

D. To describe the product’s safety
features
D. By presenting them with $50 cash
Questions 96- 100 refer to the following notice and email.
Attention shoppers!
Following a routine engineering safety inspection, experts recommended that we have the ceiling in the
Kindle Street parking lot reinforced. As a result, this lot will be closed for renovation from the 13
th
to the
15
th
of this month. It will reopen again on the 16
th
. We apologize for any inconvenience this causes.
On the affected days you will need to use either our main parking lot or the nearby Nelson public lot. For
those of you who don’t know, Nelson Street is on the other side of McLean Park, and the public lot is
next to Kennedy Sports Center. We have made arrangements with the management at Nelson that will
allow us to validate tickets for that lot.
Thank you,
The Management, Luton Department Store
From: Max Verlaine
To: Customer Affairs, Luton Department Store
Subject: Parking
Hello,
I visited your department store this morning to do some shopping. Your main parking area was full, and
your Kindle Street lot was under maintenance, so I had to park at the public lot on Nelson Street. This
was a little inconvenient as the walk from Nelson Street is uphill. However, I understand the situation
and the safety concerns involved.
I was very disappointed, though, when I had so much trouble getting my parking ticket validated at your
store. The clerk who served me claimed that she was not authorized to handle tickets for the Nelson

B. A building check
C. New engineering regulations
D. Relocation of a parking lot
98. When did Mr. Verlaine go shopping?
A. The 13
th
C. The 15
th
B. The 14
th
D. The 16
th
A. At the office on Nelson Street
B. At the cashier’s office
C. At the counter
D. At the information desk
- THIS IS THE END OF THE TEST –
TRƯỞNG BỘ MÔN DUYỆT GIẢNG VIÊN TỔNG HỢP ĐỀ
(Ký tên, ghi rõ họ tên) (Ký tên, ghi rõ họ tên)
ThS. Trà Văn Trung ThS. Lê Thị Hiền Hoa
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
KEY - FINAL
TEST TE06
A1
1. A
2. C
3. D
4. B
5. C
6. B

37. B
38. D
39. C
40. A
PART 2
41. C
42. B
43. C
44. C
45. C
46. C
47. A
48. C
49. D
50. B
51. D
52. A
PART 3
53. B
54. B
55. B
56. B
57. B
58. B
59. A
60. C
61. A
62. B
63. B
64. A

95. C
96. A
97. B
98. A
99. A
100. B
References:
- Preparation
Series for The
New Toeic
Test- Practice
Test
- Preparation
Series for The
Toeic Test
- Economy
Toeic – RC
1000
- Tomato Toeic
Part 7
- Toeic 500
- Developing
Skills for the
Toeic Test
Part 6:
Developing
Skill: p84, 121
Part 7:
Economy: p17,
18, 69

E. during
F. while
G. when
H. as
13. The offices in the Pacific region _____ their
meeting for next month.
E. have scheduled
F. has scheduled
G. is being scheduled
H. schedules
14. Make checks _____ to the company.
E. paid
F. payable
G. paying
H. pay
15. The Tones Company has a reputation for quality
_____ service.
E. nor
F. but
G. and
H. or
16. The pharmacist needed the doctor _____ the
prescription before she filled it.
E. verifying
F. verified
G. verifies
H. to verify
17. The housekeeping department needs to give _____
uniform to any new employee.
E. an

F. must have bought
G. had to buy
H. had better buy
27. _____ her innovate advertising ideas, she was not
promoted.
E. Because of
F. Even though
G. Although
H. Despite
28. Her _____ employer gave her a good
recommendation.
E. prevalent
F. prevent
G. preview
H. previous
29. Ms. Liz sent the memo _____ it had been
approved.
E. so
F. but
G. after
H. until
30. The waitress suggested that we _____ the spicy
chicken.
E. order
F. ordered
G. to order
H. ordering
31. The manager has to _____ the presentation until
next week.
E. put off

E. limiting
F. limited
G. had limited
H. are limiting
37. Mr. Atari was getting ready to leave the hotel when he
_____ a phone call.
E. receives
F. had received
G. is receiving
H. received
38. The host will want the total amount _____ before
paying the bill.
E. checked
F. be checked
G. checking
H. check
101. Our new computer program is _____ selling
software on the market.
E. the fast
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)
E. but also
F. also
G. and
H. so
34. This long letter will require three _____.
E. paper
F. sheet of papers
G. sheets of paper
H. papers
35. Paychecks _____.

F. fastest
G. faster
H. the fastest
102. The passengers _____ for a long time before
they could be seated.
E. wished
F. wanted
G. waited
H. went
103. The _____ highways in the area make
commuting difficult.
E. crowded
F. crowding
G. crowds
H. crowd
104. What should management do to _____
productivity?
E. boost
F. release
G. incur
H. realize
105. Mary is _____ an excellent writer.
E. considerate
F. considered
G. considerable
H. considers
106. Mr. Golino been worrying too much and
_____ .
E. works too hard
F. worked too hard

Questions 44-46 refer to the following notice.
Health officials and experts agree that workers (44) _____ do not get the appropriate amount of sleep every
night are at risk of becoming unproductive. Tired workers are unable to concentrate and are more likely to
have accidents while on the job. But how (45) _____ sleep is enough? Some doctors say that eight hours is
enough. Anything past that and you may actually feel more tired the next day. Plan to get between six and
eight hours a night to feel your best in the morning and to be at your best during the day. Over time, you
will be able to adjust to find the amount of sleep (46) _____ is right for you.
112. A. who B. what C. whose D. where
113. A. many B. to C. much D. amount
114. A. who B. what C. whom D. that
Questions 47-49 refer to the following information.
We are sorry to inform you that the 9:02 a.m. bus from Bedford Mall to Glen Street will (47) _____ run. As
there are usually very few people on this bus, we have to decide to cancel it until further notice. Please
understand that we are not doing this to inconvenience you. In fact, this is a step to save you money. The
cost of running unpopular routes adds to overall ticket prices. We would love to be able to offer you all the
routes, all the time, but sadly we are just (48) _____ to. Hopefully, we will be starting a new route that
passes through both Bedford Mall and Glen Street, though as yet that remains undecided. If anyone has (49)
_____ questions about this matter, please contact the Valley Buses area manager.
115. A. continue B. sooner C. no longer D. not longer
116. A. don’t B. didn’t C. not able D. couldn’t be able
117. A. lots B. a C. any D. few
Questions 50-52 refer to the following memo.
To: All employees
Re: Uniform
Date: March 27
th
Please note that serving uniforms must be worn at all times. You (50) _____ serve customers in ordinary
clothes under any circumstances. We are a professional restaurant, and it is most important that all our staff
are (51) _____ alike. Also, we will not tolerate dirty uniforms. Everyone is issued two complete sets of
TỔNG HỢP ĐỀ THI TE06 TRƯỜNG ĐẠI HỌC KINH TẾ - LUẬT (UEL)

in the country discussed?
E. As private property
F. As a government subsidy
G. As a gift from other countries
H. As an educational opportunity
124. What is the statement intended to
do?
E. Welcome tourists
F. Invite investment
G. Nationalize financial markets
H. Warn the international business
community
Questions 57-60 refer to the following article.
Business people find that some jobs take them away from home for longer than a few days. Those who find
themselves at a new job site for weeks or months are often choosing to stay at apartment – hotels. These
residences offer small and full-sized apartments that can be rented short-term. Apartments are fully
furnished with everything from sofas to TV sets to dishes. Best of all, they are run like hotels, with cleaning
and linen services, gyms and restaurants, and a desk clerk to take messages and help tenants with questions
about the city. Apartment-hotels are often more cost-effective than standard hotels and more comfortable
than hastily furnished apartments.
125. Why are these residences called
“apartment-hotels”?
E. They have characteristics of
apartments and hotels.
F. They contain full-sized apartments.
127. What is NOT mentioned as an
advantage of apartment-hotels?
E. They are furnished.
F. They have cleaning service.
G. They are centrally located.

G. To clean up the park
H. To offer assistance to local residents
130. Where is the park?
E. In Lenour heights
F. At the beach
G. In the historic district
H. In the downtown area
131. Who makes up the “Local
Guardians”?
E. The subscribers to the newspaper
F. Residents of the Historic District
G. Young people in Lenour Heights
H. The Friends of Jeffrey Logan Park
132. Why will they meet in the library?
E. To eat after the clean – up work
F. To go over plans for the park’s
development
G. To listen to a lecture by Daniella Bard
H. To meet other area residents
Questions 65-67 refer to the following instruction.
Connect the lead from the charger to the bottom of your cellular phone or to a charging stand. Then plug the
charger into a standard wall outlet. When the battery is charging, the battery strength indicator on the right
side of the display scrolls.
Note: When you charge the battery for the first time, the battery strength indicator will not scroll the entire
time; this is normal.
If your phone displays Not charging, charging is suspended. Check that the battery is connected to an
approved charging device. If the battery is very hot or cold, wait for a while; charging will automatically
resume after the battery is restored to its normal operating state. If charging still fails, contact your dealer.
133. What device are these instructions
for?

G. To promote a city tour
H. To postpone an appointment
137. What time is the bus scheduled to
arrive at the hotel?
B. At 4:00 a.m.
B. At 6:15 a.m.
C. At 6:30 a.m.
D. At 6:50 a.m.
Questions 70-71 refer to the following advertisement.
The Elroy Trail Guidebook is the definitive source of information for visitors and locals to get the most
from this beautiful bicycle trail. Where to dine, where to stay, what to do – even which direction to bike is
included in this book that was written by one of the foremost enthusiasts of the Elroy Trail.
This is a great way to advertise your business. For a small fee we will include detailed reviews of hotels and
restaurants. If you want to include your business in your guidebook, please contact us and our staff writers
will visit your business to take photographs and sample your menu.
Visit our website at www.elroyguidebook.com or call us at (555)357-5700 for more information.
Don’t miss this great opportunity!
138. For whom is this advertisement
written?
E. Restaurant reviewers
F. Hotel and restaurant owners
G. Travel book publishers
H. Staff writers
139. According to the advertisement,
what will be included in the reviews?
E. Photo of the owner
F. Pictures of the establishment
G. Prices
H. Recipes
Questions 72-75 refer to the following letter to the editor.

C. Monthly C. Semi-annually
D. Every three months D. Annually
143. Whose phone number is 387-466-
2685?
E. Ann Ratner’s
F. The newspaper’s
G. Paniola Industries’
H. Ann Ratner’s and Donald Freiburg’s
Questions 76-78 refer to the following letter.
Kiara Beauty has been a leader in the healthcare products industry for the last 15 years. Over that time,
we’ve been able to launch several brands that have been well received by our customers, including the
famed Chandra 05 and Belle Flower perfumes, and our Nightshade lipstick.
To better respond to and anticipate our customers’ needs, we’re mailing questionnaires to people just like
you. This is your opportunity to let us know what you want in health and beauty products.
The questionnaire takes less than 10 minutes to fill out, and you can return it to us in the accompanying
prepaid business envelope. We hope you will take the time to do so, as it will help us better serve you in the
future.
Best Regards,
Lilly Mendhelson
Vice-president
Product Development
Kiara Beauty
144. What is the purpose of the letter?
E. To sell products
F. To get opinions
G. To order items
H. To reply to a request
145. Which accomplishment of Kiara is
mentioned?
E. It has won several beauty awards.

E. Low price
F. Personal service
G. Future short supply
H. Government restrictions
Questions 81- 85 refer to the following advertisement and notice.
Blackwell Appliances is holding a massive promotion for the new Braunside EV2007. The EV2007 is a
state-of-the-art50-inch flat screen television. You’ll just love watching all your favorite shows, sport
events, and movies on this large screen! This set is ideal for a personal home theatre or for a business.
Special features include:
- High - definition picture quality
- Screen glare reduction
- Surround – sound
This set is priced as high as $3,500 at other appliance stores, and it can’t be found anywhere else for less
than $2,900. But at Blackwell Appliances, we’re selling it for the incredible price of just $2,799! Why wait
any longer? Come down to Blackwell Alliances for this and many other great specials as well!

Attention all customers for Blackwell Appliances
This is a recall notice for all Braunside EV2007 television sets. The manufacturer has issued a warning to
retailers that the new model has faulty wiring, and there have been reports of some overheating problems.
Although the risks posed to EV2007 owners are only slight, we are asking that all sets be returned as a
precautionary measure.
We are endeavoring to get in touch with all of the customers who purchased this model. If you own this
model and we have not contacted you, please call us immediately at 555-8612. We will arrange to have the
set disassembled and removed from your property.
We would like to apologize sincerely for the inconvenience. All affected customers will receive a full refund
plus an additional $50 voucher to be used at Blackwell Appliances.
Kind regards,
Ted Franks, Owner & Operator,
Blackwell Appliances
149. What is NOT an outstanding

keep affected customers satisfied?
E. By offering them a partial refund
F. By allowing them to exchange the item
G. By giving them a complimentary
coupon
H. By presenting them with $50 cash
Questions 86- 90 refer to the following notice and email.
Attention shoppers!
Following a routine engineering safety inspection, experts recommended that we have the ceiling in the
Kindle Street parking lot reinforced. As a result, this lot will be closed for renovation from the 13
th
to the
15
th
of this month. It will reopen again on the 16
th
. We apologize for any inconvenience this causes.
On the affected days you will need to use either our main parking lot or the nearby Nelson public lot. For
those of you who don’t know, Nelson Street is on the other side of McLean Park, and the public lot is
next to Kennedy Sports Center. We have made arrangements with the management at Nelson that will
allow us to validate tickets for that lot.
Thank you,
The Management, Luton Department Store
From: Max Verlaine
To: Customer Affairs, Luton Department Store
Subject: Parking
Hello,
I visited your department store this morning to do some shopping. Your main parking area was full, and
your Kindle Street lot was under maintenance, so I had to park at the public lot on Nelson Street. This
was a little inconvenient as the walk from Nelson Street is uphill. However, I understand the situation