English 1.3
Assigned work
Numbe
r
Name Assigned work
1 Vu Thi Dung How do manager deal with conflict at work?
2 Nguyen Thanh Hai Examples of event where conflicts were deal with
successfully.
3 Le Thi Diem Hanh
4 Le Thi Thu Hien How do manager deal with conflict at work?
Synthesizing of assignments.
5 Le Thi Viet Hoa What is a conflict at work?
6 Nguyen Chi Hieu Introduction + slide
7 Tran Dinh Hieu Why do they need to resolve these problems?
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English 1.3
The table of evaluation
Numbe
r
Name The
completion
time
The
results
The
score
1 Vu Thi Dung On time Good A
2 Nguyen Thanh Hai On time Good A
3 Le Thi Diem Hanh Late Not good C
4 Le Thi Thu Hien On time Good A
5 Le Thi Viet Hoa Late Good B

there is a clash between those expectations will impact on whether or not there
is a workplace conflict. In my experience, these expectations regardless of
where the power lies in the relationship between people and must be factored
into the design of any strategy to minimise the risks and to maximise the
opportunities associated with workplace conflict.
Broadly, workplace conflict may be categorised as either an individual
conflict (e.g. interpersonal conflict) or collective/rights based conflict.
 Why do they need to resolve these problems?
• Conflict is an inevitable natural phenomenon in the work environment,
and does not go away contrariety.
• If well resolved, conflict can bring benefits to the organization.
• If the resolution is not good, small conflicts will result in greater conflict
and eventually will break hard Conflict can lose solidarity and efficiency in the
work of the group or company. Improper management will generate conflict
within the company. It will soon grow if not resolved satisfied. And when
solidarity is lost, the job requires the collaboration will become the obsession of
the staff.
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English 1.3
An unresolved conflict will look like a pimple with pus on the surface and
affect the people around relations or employee involved to conflict. They will
feel like you are walking on eggshells, and this will contribute to a hostile work
environment for everyone. In the worst case, the group members may begin to
divide your faction, and of course the group was torn apart.
 How to managers deal with conflicts?
There are 4 steps for managers deal with conflicts:
1. Diffuse the Situation
Take the time to really listen to and acknowledge the different points of
view of your team members. Show them that you value and respect their
opinions and are interested in finding the best solution that works for the team