VIETNAM NATIONAL UNIVERSITY, HA NOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES
---------------  ---------------

NGUYỄN THỊ MINH HẠNH

FACTORS CAUSING CHALLENGES IN LEARNING
LISTENING SKILLS FACED BY FIRST-YEAR
NON-ENGLISH MAJOR STUDENTS AT
HANOI UNIVERSITY OF INDUSTRY
(NHỮNG YẾU TỐ GÂY RA KHÓ KHĂN KHI HỌC NGHE HIỂU CỦA
SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH NĂM THỨ NHẤT
TRƯỜNG ĐẠI HỌC CÔNG NGHIỆP HÀ NỘI)
M.A. MINOR THESIS
Field: English Methodology
Code: 60.14.10

Hanoi, 2010


iv

TABLE OF CONTENTS
DECLARATION
ACKNOWLEDGEMENTS
ABTRACT
TABLE OF CONTENTS
LIST OF ABBREVIATIONS
LIST OF TABLES
LIST OF FIGURES

3

6. Design of the study

3

PART II: DEVELOPMENT

4

CHAPTER 1: LITERATURE REVIEW

4

1.1 The role of Listening in language Learning and Teaching

4

1.2 Previous studies in listening problems faced by language learners

6

1.2.1 In general

6

1.2.2 In Vietnamese context

7


2.3. Target population and sampling

11

2.4. Data Gathering Instruments

12

2.4.1. Student questionnaire

12


v

2.4.2. Teacher interview

13

2.4.3. Classroom observation

13

2.4.4. Document analysis

13

2.5. Data Analysis
CHAPTER 3: RESULTS
3.1 Results of the document analysis

21

3.2.3 Speaker factors

25

3.2.4 Environmental factors

26

3.2.5 Other factors that affect the learners’ listening comprehension

28

3.2.6 The listening factor that poses the most difficulty for the learners

30

3.3 Analysis of Interview Data

31

3.4 Analysis of the data obtained from observation of the classroom listening
environment

34

3.5 Summary of the Results

34

Appendix C: Observation check list

IV