2006/3 FAMD-VJCC
Nguyen Van Thoan
Head of Ecommerce Department
Foreign Trade University
How to apply Information Technology(IT)
for SMEs in Vietnam
How to apply Information Technology(IT)
for SMEs in Vietnam
March 20062006/3 FAMD-VJCC
1.
1.
Overview of Ecommerce Vietnam and the World
Overview of Ecommerce Vietnam and the World
2. E-commerce models in Vietnam
2. E-commerce models in Vietnam
3. Exploiting the commercial information systems on Internet
3. Exploiting the commercial information systems on Internet
4. Business Transaction Process by e-mails
4. Business Transaction Process by e-mails
5. E-contracts, digital signatures, e-payments
5. E-contracts, digital signatures, e-payments
6. E-commerce solutions for SMEs
6. E-commerce solutions for SMEs
Contents
Contents

(I)
(I)
- Electronic messages
- Electronic messages
(M)
(M)
- Basic rules
- Basic rules
(B)
(B)
- Specific rules
- Specific rules
(S)
(S)
- Application
- Application
(A)
(A)Electronic commerce is the exchange of commercial information
Electronic commerce is the exchange of commercial information
through electronic means
through electronic means
UNCITRAL Model Law on Electronic Commerce, 1996
UNCITRAL Model Law on Electronic Commerce, 1996
UNCITRAL
UNCITRAL

issues originated from commercial relations, with or without
issues originated from commercial relations, with or without
contracts. Commercial relations includes, but not only include, the
contracts. Commercial relations includes, but not only include, the
following transactions:
following transactions:
+ exchanges of products, services, representative, agent
+ exchanges of products, services, representative, agent
+ leasing, building, consultancy, enginnering
+ leasing, building, consultancy, enginnering
+ investment
+ investment
+ banking, insurance
+ banking, insurance
+ joint ventures and other business & industrial co-operations
+ joint ventures and other business & industrial co-operations
+ transportation of goods, people by seaway, airway, road, rail
+ transportation of goods, people by seaway, airway, road, rail

2
3
4
5
6
Historical marks of internet & ecommerce development
Historical marks of internet & ecommerce development


Consolidators
Express delivery
Retailers
Dealers
Online
stores

11
www.mot.gov.vn / www.ecvn.gov.vn
Infrastructure for Ecommerce
Human resource: perception, culture, habits
Society: Laws, tax, IPR protection
ICT infrastruture
Sales/Purchases
Auctions
B2B market places
Online Ads
E-contracting
E-payments
Electronic Commerce

© 2001 Pigneur, HEC Lausanne

Université de
Lausanne
SITE | AGENDA | FIN
Participants in an e-commerce transactions (e-retails)
Author
marketing
Author

payment
Banking
payment
Delivery
deliver
Ordering
Supply
ordering
sales
comments
Credit card
clearance
G
o
o
d
s
-
r
e
t
u
r
n
1
2
3
4
5
6

www.vinagifts.net
–
www.chibaoshop.com.vn
–
www.vdcsieuthi.com.vn
•
E-book stores
–
www.nhasachvn.com
–
www.tienphong-vdc.com.vn
•
Online services
–
www.nhacso.net
–
alofun.vietnamnet.vn
15
www.mot.gov.vn / www.ecvn.gov.vn
Some E-marketplaces (ii)
•
International e-marketplaces
–
www.ec21.com
–
www.buyusa.com
– www.alibaba.com
•
Vietnam e-marketplaces
–

People
People
–
Nối mạng
Nối mạng
Connection
Connection
–
Nội dung
Nội dung
Contents
Contents
Eleventh EditionJames A. O’Brien
17
Introduction to Information Systems
Irwin/McGraw-Hill
Copyright © 2002, The McGraw-Hill Companies, Inc. All rights reserved.
e-Commerce Success Factors
Selection & Value
Selection & Value
Performance & Service
Performance & Service
Look & Feel
Look & Feel
Advertising & Incentives
Advertising & Incentives
Personal Attention
Personal Attention
Community Relationships
Community Relationships

G2B
G2B
Hải quan điện
Hải quan điện
tử
tử
G2C
G2C
E-Government
E-Government
Doanh nghiệp
B
B2G
B2G
Đấu thầu công
Đấu thầu công
B2B
B2B
Ecvn.gov.vn
Ecvn.gov.vn
B2C
B2C
Amazon.com
Amazon.com
Người tiêu dùng
C
C2G
C2G
C2B
C2B

12. Notification
of compliance
Seller
Title Registry
12. Make Buyer ‘Holder’ of
the Bill of Lading
12. Trade
Documents
12. Notification of
Seller’s compliance
12. Release of Trade
Documents to the Buyer
12. Notification of
compliance
SURF
Buyer’s Bank Sellers Bank
Fund Transfer


Internet user in ASEAN (2004)
Japan : 75.000.000 Internet Users (2004)

Ratio of Internet users in ASEAN (2004)
Japanese Internet Users: 58.7 % population (2004)