UNIT 9: THE POST OFFICE
A. READING
- equip with(v) trang bị với
→ equipment [i'kwipmənt] (n): trang thiết bị
- advanced (a) tiến bộ
→ advancement (n): sự tiến bộ
- ‘spacious (a) = roomy : rộng
- well-trained (a) = skilled : lành nghề
- staff (n): đội ngũ nhân viên
- thoughtful (a) chu đáo, quan tâm
- courteous ['kə:tjəs] (a) = polite : lịch sự
→ ‘courtesy (n) sự lịch sự
- ‘customer (n) khách hàng
- mail and parcel service (n) dịch vụ chuyển phát thư và bưu phẩm
- surface mail ['sə:fis] (n) thư gởi đường bộ
- EMS (Express Mail Service ) dịch vụ chuyển phát nhanh
- weight limit ['weit] (n) giới hạn trọng lượng
- Express Money Tranfer dịch vụ chuyển phát tiền nhanh
- speedy ['spi:di] (a)  speed (n) nhanh chóng  tốc độ
- secure [si'kjuə] (a) an toàn
→ security [si'kjuərəti](n) sự an toàn
- transfer ['trænsfə] (v) chuyển, di chuyển
- Messenger Call Service (n) dịch vụ điện thoại
- notify ['noutifai] (v) thông báo
→ notification [,noutifi'kei∫n] (n) sự thông báo
- re’cipient (n) người nhận
- o’riginal (a) nguyên thủy, bản gốc
- facsimile [fæk'siməli] (n) = fax (n) fax
- transmission [trænz'mi∫n] (n) sự truyền, sự phát
- trans’mit (v) truyền, phát

- reduce [ri'dju:s] (v): giảm
→ reduction (n) sự giảm
- fixed telephone điện thoại cố định
- rank (v) xếp hạng, xếp thứ
Over the past few years, Vietnam has quickly developed its telephone system.Vietnam ranks second
only to China for growth in the number of telephone subscribers. It is among the 30 countries in the world that
have more than two million telephone subscribers.
In the early 1990s, there were only 140,000 telephones across Vietnam. At present, we have more than
six million subscribers.
In 1996, Vietnam began upgrading its fixed telephone networks and changing numbers from six to seven
digits in Hanoi and Ho Chi Ming City as well as five to six digits in other provinces.
Five years later the mobile phone system was upgraded to meet the growth in customer demand. Since
2000, Vietnam has reduced the price of several services, especially in the monthly fees for fixed and mobile
telephones.
In the future, more attention will be paid to the rural areas. At present, 93 percent of communes across
Vietnam have telephone services. A network of 6,014 communal post offices have been set up across the
country.
D. WRITING
1. ‘quality (n): chất lượng
2. attitude ['ætitju:d] (n) thái độ
3. opening hours giờ mở cửa
4. security conditions điều kiện an toàn
5. punctu’ality (n) sự đúng giờ
punctual (a): đúng giờ
6. arrogant ['ærəgənt] (a): kêu ngạo
7. pickpocket (n): móc túi
8. resident ['rezidənt](n): người dân
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9. ‘reasonable (a) hợp lí

* Các trường hợp thường dùng “that”:
- khi đi sau các hình thức so sánh nhất (adj-est, the most +adj)
- khi đi sau các từ: only, the first, the last
- khi danh từ đi trước bao gồm cả người và vật
- khi đi sau các đại từ bất định, đại từ phủ định, đại từ chỉ số lượng: no one, nobody, nothing, anyone,
anything, anybody, someone, something, somebody, all, some, any, little, none.
Ex: He was the most interesting person ……………. I have ever met.
It was the first time ………………………I heard of it.
These books are all ……………………… my sister left me.
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She talked about the people and places ………………… she had visited.
* Các trường hợp không dùng that:
- trong mệnh đề quan hệ không xác định (có dấu phẩy)
- sau giới từ
5. WHOSE: dùng để chỉ sở hữu cho danh từ chỉ người hoặc vật, thường thay cho các từ: her, his, our, their,
hoặc hình thức ‘s
… N (người, vật) + WHOSE + N + V ….
6. WHY: chỉ lý do, thường thay cho cụm for the reason, for that reason.
… N (reason) + WHY + S + V …
Ex: I don’t know the reason. You didn’t go to school for that reason.
→ ……………………………………………………………….
7. WHERE: chỉ nơi chốn, thường thay cho there
….N (place) + WHERE + S + V ….
(WHERE = ON / IN / AT + WHICH)
Ex: a/ The hotel wasn’t very clean. We stayed at that hotel.
→ ………………………………………………………………
→ ……………………………………………………………….
8. WHEN: chỉ thời gian, thường thay cho từ then
….N (time) + WHEN + S + V …

…………………………………………………………………………………………….
7. The people were very nice. We visited them yesterday.
………………………………………………………………………………………
8. I apologized to the woman. I spilled her coffee.
…………………………………………………………………………………
9. The man called the police. His wallet was stolen.
……………………………………………………………………………………………
10. I met the woman. Her husband is the president of the company.
……………………………………………………………………………………………
11. The professor is excellent. I am taking her course.
……………………………………………………………………………………………
Fill in blanks with suitable relative pronouns
1. A pacifist is a person ___________ believes that all wars are wrong.
2. Mrs. Richmond, _____________ is 42, has three children.
3. We talk about the party ________________Mary wants to organize for my birthday.
4. He received a low mark for his essay, _______________ was only one page long.
5. The man _______ I introduced to you last night may be the next president of the university.
6. Professor Johnson, _____________ I have long admired, is visiting the University next week.
7. Stevenson is an architect ______________ designs have won the international praise.
8. I’ll be staying with Nam, _____________ brother is one of my closest friends.
9. Let me see all the letters ______________ you have written.
10. This is the most interesting film ______________ I’ve ever watched.
11. We saw the man and his dog _____________ were going to the park.
12. Mr. Baker will buy the house ______________ is opposite to my house.
13. The hotel _____________ we stayed was very clean and comfortable.
14. We first met in 1945____________the revolution took place.
15. The time _______________ we go to school is 6:30.
16. I don’t know the reason ______________ she was absent yesterday.
17. The man to ____________ I talked yesterday was very kind.
18. The picture at ______________ she was looking was beautiful.

12. Simon is the man _________ Mary loves.
A. who B. which C. whom D. A&C
13. She is the one _________ I told you about.
A. what B. which C. whose D. that
14. Those _________ had studied hard passed their exams.
A. what B. which C. who D. whose
15. The magazine _________ you lent me is interesting.
A. what B. which C. whom D. whose
16. The man _________ is resting is very tired.
A. what B. which C. whom D. who
17. The boy _________ sat next to you is my friend.
A. who B. which C. whom D. whose
18. We are using books _________ were printed last year.
A. what B. who C. which D. whose
19. The painting_________Ms. Wallace bought was very expensive.
A. whom B. whose C. which D. where
20. The homeless people_____story appeared in the paper last week have now found a place to live.
A. who B. whom C. that D. whose
RELATIVE CLAUSES
Choose the best answer to these sentences
1/ I saw the woman . . . . . . . wrote the book .
a) who b) whom c) which d) whose
2/ Everybody cries on the day . . . . . . . they are born .
a) who b) whom c) which d) when
3/ The city . . . . . . we spent our holiday was beautiful .
a) which b) whom c) where d) what
4/ Have you read the book . . . . . . . has the picture on the cover .
a) who b) whom c) which d) when
5/ I know the man . . . . . . you want to meet .
a) who b) whom c) where d) when

20/The man . . . . . .was here yesterday has gone to Manchester .
a) who b) whom c) which d) when
21/ The town . . . . . .I grew up is small .
a) who b) whom c) where d) when
22/ I know the man . . . . . . . . we helped .
a) who b) whom c) which d) when
23/ 7:05 is the time . . . . . . my train arrives .
a) who b) whom c) which d) when
24/ The tree . . . . . stands near the gate is mine .
a) who b) whom c) which d) when
25/Do you know the woman . . . . . daughter is my friend .
a) who b) whom c) whose d) when
26/ July is the month . . . . . . . .the weather is usually the hottest .
a) who b) whom c) which d) when
27/ That is the desk . . . . . . . . .I keep my textbook .
a) who b) whom c) which d) when
28/ The girl . . . . . picture you took is my friend .
a) who b) whom c) whose d) when
29/ The building . . . . . he lives is very old .
a) who b) whom c) where d) when
30/ The building . . . . . . . top you see is the museum .
a) who b) whom c) whose d) when
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31/ She is the nurse . . . . . . . I saw at the hospital .
a) who b) whom c) which d) when
32/ We visited the school . . . . . . . . my father taught .
a) who b) whom c) where d) when
33/ There is the lady . . . . . . . . . .dog was killed .
a) who b) whom c) whose d) when

a. Tom, that b. Tom, whom c. Tom whom d. Tom who
46. He drank beer, made him fat.
a. what b. why c. which d. that
47. That is the new teacher about the students are talking.
a. that b. whose c. who d. whom
48. Do you know the hotel ?
a. at which they are staying b. they are staying at
c. where they are staying d. all are correct
49.Do you know the beautiful girl ……………………… ?
a.sat in the car b.sitting in the car c.who sit in the car d.sits in the cars
50. I am looking for a plant flowers in February.
a. that b.which c. who d. both a & b
51. I’ve finished a book about a piano player … sole ambition in life was to perform for the Pope.
a. whose b. which c. whom d. who
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52. The person ………Anne is most keen on is me.
a. where b. which c. whose d. X
53. Where can I find a shop sells cigarettes?
a. that b.who c. whose d. where
54. The place in…………. we had a pleasant day is near here.
a. where b. which c. that d. whom
55. The house ………….I’m living in is very comfortable.
a. where b. which c. that d. both b & c
56.James Watt,…………… invention is the steam engine, was a famous Scottish engineer.
a.which b.whom c.who d.whose
57.This is my friend,…………….I went to the zoo yesterday.
a.with whom b.whom c.whose d.who
58.The police caught the robber…………… . had escaped two weeks before.
a. that b. which c. when d. why

74. I really enjoy the house we used to live in.
a. who b. whom c. where d. which
75. The man to you talked yesterday is a doctor.
a. who b. whom c. where d. which
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UNIT 9: THE POST OFFICE
Circle the word whose underlined part is pronounced differently from that of the other words.
1) A. facsimile B. transfer C. spacious D. fax
2) A. equipped B. delivered C. transferred D. received
3) A. helps B. provides C. documents D. texts
Choose the word that has stress pattern different from that of the other words.
4) A. courteous B. subscribe C. service D. customer
5) A. technology B. distribution C. delivery D. facsimile
6) A. advanced B. technology C. express D. spacious
Circle the best answer for each sentence.
7) The hotel staff is friendly and ____.
A. unhelpful B. courteous C. discourteous D. impolite
8) We are proud our ____ staff, who are always friendly and efficient.
A. well-done B. well-appointed C. well-behaved D. well-trained
9) EMS stand for ____.
A. Electronic Mail Service B. Express Mail Service
C. Economic Mail Service D. Environment management Service
10) If someone want to send a document and does not want to lose its ____, facsimile service will help you.
A. beginning B. last C. original D. recent
11) People can buy daily ____ in many local post office in early morning.
A. newspapers B. books C. postcards D. letters
12) All post offices in Viet Nam are equipped with advanced ____.
A. knowledge B. machines C. science D. technology
13) Fax transmission has now become a cheap and ____ way to transmit texts and graphics over distance.

27) My friend, ____ hated horror film, refused to go to the cinema with me.
A. whom B. which C. whose D. who
Read the passage carefully and choose the correct answer.
Between the Revolutionary period and the World War I, the United States post office was set out to
improve transportation of the post office mails. From those early days to the present, the post office has helped
develop and subsidize every new mode transportation in the United States. Transportation has been the most
important element in mail delivery. Even when the general public had still suspected of the security of a new
means of transportation, the post office experimented with inventions that offered potential for moving the mail
faster, occasionally suffering embarrassment, ridicule, or even abuse in the process.
As mail delivery evolved from foot to horseback, stagecoach, steamboat, railroad, automobile, and
airplane, with intermediate and overlapping use of balloons, and helicopters, post office mail contracts ensured
the income necessary to build the great highways, rail lines, and airways that eventually spanned the continent.
By the turn of the 19
th
century, the U.S. Post Office had purchased a number of stagecoaches for operation
on the nation’s better post roads – a post road being any road on which the mail travels – and continued to
encourage new designs to improve passenger comfort and carry mail safely.
28) The passage is about ____.
A. transportation of the Post Office in the US B. the Post Office in the Revolutionary period
C. the Post Office in the World War I D. transportation and public ideas
29) According to the passage, the main purpose of the Post Office is ____
A. to develop transportationB. to apply new mean of transportation
C. to deliver mail as safely and fast as possible
D. to subsidize every new mode of transportation
30) Which means of transportation used in the Post Office is NOT referred in the passage?
A. train B. car C. plane D. motorcycle
31) The Post Office ____.
A. has never used helicopters in delivery D. makes no contribution to build roads
B. contributes income to build highways, railroads, and airways
C. has never been the first to use a new means of transportation

10. I don’t know the name of the woman. I met her yesterday.
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11. The stories are usually very funny. Tom tells them.
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12. The fish was really delicious. We had it for dinner.
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13. I have a lot of homework. I must do them.
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14. The lady is a teacher at our school. Her son went on a picnic with us last weekend.
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15. John received a scholarship. His grades are the highest in the school.
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16. We are discussing about a famous writer. You are reading her book.
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17. That man is an artist. I don’t remember the man’s name.
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19. This school is only for children. Their first language is not English.
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20. We first met in 1945. The revolution took place in that year.
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21. Can you arrange the time? We can have another discussion at that time.
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22. I’ve recently gone back to the town. I was born in that town.
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23. The airport is the most modern one. We are going to arrive at this airport.
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24. Do you know the name of the hotel? John is staying at the hotel.
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25. I never forget the park. We met each other for the first time at that park.
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