52 Test Bank for Contemporary Advertising and
Integrated Marketing Communications 13th Edition.
by Arens Multiple Choice Questions - Page 1
Advertising reaches us through a channel of communication
referred to as a:
1.
2.
3.
4.
5.

A. feedback.
B. medium.
C. public service message.
D. distribution channel.
E. noise.

In the _____ advertising message, a third-person persona tells a
story about another person to an imagined audience.
1.
2.
3.
4.
5.

A. autobiographical
B. demographic
C. narrative
D. biographical
E. drama


1.
2.
3.
4.

A. encoder.
B. sponsor.
C. media personality.
D. author.


5.

E. persona.

When Oren buys a cup of coffee to drink and when Joachim buys a
newspaper to read on the train, both are acting as:
1.
2.
3.
4.
5.

A. buying centers.
B. consumers.
C. reference groups.
D. strategic points of service.
E. opinion leaders.

In the _____ advertising message, "I" tell a story about myself to

1.
2.
3.
4.
5.

A. encoders, decoders, and feedback.
B. implied, actual, and sponsorial consumers.
C. brand-loyal, product-loyal, and general consumers.
D. the art director, its personae, and authors.
E. feedback, perception, and behavior.

Which of the following is the best example of a good?
1.
2.
3.
4.
5.

A. Math tutoring
B. A car wash
C. Greeting cards
D. An accountant's tax preparation business
E. A dry cleaner's spot removal certification guarantee

In advertising, the source dimension includes:
1.
2.

A. the sponsor, the author, and the persona.

5.

A. a non-persuasive communication.
B. a network medium.
C. a general medium.
D. non-directed communication.
E. mass communication.

In terms of the source dimension of advertising, the copy writer and
the art director are categorized as:
1.
2.
3.
4.
5.

A. receivers.
B. authors.
C. implied consumers.
D. sponsors.
E. personae.

In terms of the application of the human communication process to
advertising, the restaurant owner who read all of the copy in an ad
for the international trade show for people in the food and drink
industry would be a(n):
1.
2.
3.
4.

A. interactive
B. print
C. nontraditional
D. broadcasting
E. addressable

In the receiver dimension of advertising, _____ are the people in
the real world who comprise the ad's target audience.
1.
2.
3.
4.
5.

A. personae
B. actual consumers
C. sponsorial consumers
D. implied consumers
E. creative director

Which of the following is NOT an example of an advertising
medium?
1.
2.
3.
4.
5.

A. The Internet
B. Broadcast television

B. medium.
C. receiver.
D. source.
E. channel.

Which of the following is an example of a source dimension for an
ad for jeans?


1.
2.
3.
4.
5.

A. The ad's slogan
B. The product itself
C. The manufacturer of the jeans
D. The dramatic message of the ad
E. Sponsorial consumers

Andy Gee operates a catering business that can prepare barbecue
for 2,000 people. In a trade journal, Gee learned about a new kind
of meat thermometer that was designed to operate in temperatures
as high as 290°C. Gee used _____ to become familiar with this new
product.
1.
2.
3.
4.

A. persona
B. advertising agency
C. sponsorial consumers
D. implied consumers
E. authors

Which of the following statements about advertising media is true?
1.
2.
3.
4.

A. WOM is a type of advertising media.
B. Addressable media and interactive media are synonyms.
C. The Internet is classified as a noninteractive advertising medium.
D. An advertising medium is any nonpersonal means used to present an ad to
a target market.
5. E. WOM is a more structured type of media than most other mass media.

52 Free Test Bank for Contemporary Advertising and
Integrated Marketing Communications 13th Edition by
Arens Multiple Choice Questions - Page 2


A horse stable operator, who reads an ad for a worming medicine,
decides to call the toll-free number provided in the ad to see if the
company can deliver 40 doses of its worming medicine before
Saturday morning. In the context of the advertisement, this is
referred to as:
1.

1.
2.
3.

A. the mass media is the most specialized media.
B. consumers are less sophisticated.
C. tremendous gaps exist between what companies say in their advertising
and what they actually do.
4. D. there is a need to allow multiple forms of marketing communications to
work in isolation in order to achieve consistency.
5. E. there is a high degree of coordination among all the messages created by
an advertiser's various communication agencies.

A restaurant owner, who read all of the copy in an ad for the
international trade show for people in the food and drink industry,
decided to request a registration form. In the context of
advertisement, this is referred to as:
1.
2.
3.
4.
5.

A. acting as a source.
B. providing feedback.
C. creating a persona.
D. using integrated marketing communications.
E. creating a new communication channel.




Of all the business functions, _____ is the only function whose
primary role is to bring in revenues.
1.
2.
3.
4.
5.

A. finance
B. research and development
C. human relations management
D. marketing
E. accounting

The advertising targeted at the pet stores to increase the sale of pet
food is:
1.
2.
3.
4.
5.

A. trade advertising.
B. professional advertising.
C. consumer advertising.
D. noncommercial advertising.
E. retail advertising.

Which of the following aspect of advertising will be determined by

to visit Florida. It contains a Web site address and a toll-free
number that can be used by people planning a vacation to Florida.
This type of advertising is an example of:
1.
2.
3.
4.
5.

A. trade advertising.
B. product advertising.
C. awareness advertising.
D. noncommercial advertising.
E. direct-response advertising.

What type of advertising would an organization devoted to finding
cures for catastrophic childhood diseases most likely use to raise
donations?
1.
2.
3.
4.
5.

A. Trade advertising
B. Product advertising
C. Nonproduct advertising
D. Noncommercial advertising
E. Professional advertising


5. E. To earn a profit for the firm by consummating the exchange of products or
services with those customers who need or want them.

Which of the following activities refers to all the planned messages
that companies and organizations create and disseminate to
support their marketing objectives and strategies?
1.
2.
3.
4.
5.

A. Personal selling
B. Publicity
C. Marcom
D. The communications process
E. Promotion

Which of the following is a major drawback to the use of personal
selling?
1.
2.
3.
4.
5.

A. Its low frequency and reach
B. Its high per-customer costs
C. Its inability to convey large amounts of information
D. Its ineffectiveness as a motivator

B. feedback
C. information overload
D. a source maze
E. a reception blocker


An advertisement by a dishwashing liquid that invites you to visit
their Web site to learn how the product is being used to help our
environment is an example of:
1.
2.
3.
4.
5.

A. awareness advertising.
B. product advertising.
C. nonproduct advertising.
D. noncommercial advertising.
E. action advertising.

As of January 2006, a supermarket chain operated 142
supermarkets in the New York-New Jersey and Philadelphia
metropolitan areas. The store only advertises in those states where
it has stores. The store would more than likely use _____
advertising.
1.
2.
3.
4.

A. national advertising.
B. international advertising.
C. global advertising.
D. regional advertising.
E. local advertising.

The brochure you receive from the ceiling fan manufacturer, the
pamphlet of recipes from the producers of cranberry juice products,
and the instructions that came with your new telephone system are
all examples of:
1.
2.
3.

A. sales gimmicks.
B. premiums.
C. sales promotions.


4.
5.

D. bonus goods.
E. collateral material.

The type of advertising published in a psychiatry journal aimed at
the practitioners is called:
1.
2.
3.


A. domestic and international
B. internal and external
C. demographic and psychographic
D. business and consumer
E. non-controllable and controllable