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Module 7: Managing
Server Objects in
Exchange 2000

Information in this document is subject to change without notice. The names of companies,
products, people, characters, and/or data mentioned herein are fictitious and are in no way intended
to represent any real individual, company, product, or event, unless otherwise noted. Complying
with all applicable copyright laws is the responsibility of the user. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Microsoft Corporation. If, however, your only

Bill Wade (Wadeware LLC)

Graphic Artist:
Kimberly Jackson, Andrea Heuston (Artitudes Layout and Design)
Editing Manager:
Lynette Skinner
Editor:
Elizabeth Reese (Write Stuff)
Copy Editor:
Ed Casper (S&T Consulting), Carolyn Emory (S&T Consulting), Patricia Neff
(S&T Consulting), Noelle Robertson (S&T Consulting)
Online Program Manager:
Debbi Conger
Online Publications Manager:
Arlo Emerson (Aquent Partners)
Online Support:
Eric Brandt
Multimedia Developer
: Kelly Renner (Entex)
Compact Disc Testing:
Data Dimensions, Inc.
Production Support:
Ed Casper (S&T Consulting)
Manufacturing Manager:
Bo Galford
Manufacturing Support:
Rick Terek
Lead Product Manager, Development Services:

Lead Product Manager:

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To prepare for this module, you should:
„#
Read all of the materials for this module.
„#
Complete the lab.
„#
Practice your Exchange System Manager demonstration.

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This section provides lab tips for labs in this module.
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A student’s administrative group (your_servername AG) may disappear from
the Exchange System Manager console. It is actually still there, but the
permissions on the administrative group may have been lost or set such that no
users have access to it, and therefore they cannot see it. This can be corrected
by using the Windows 2000 Resource Kit utility ADSIEdit to re-apply the
default permissions to the administrative group.
The following text gives the path in the configuration partition of Active
Directory that contains the administrative groups for the Exchange
organization:

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Use the following strategy to present this module:
„#
Using Exchange System Manager
Explain how Exchange System Manager starts. Demonstrate the top-level
objects and the server object properties.
„#
Creating and Using Address Lists
Explain how to create and manage address lists.
„#
Managing Administrative Groups
Explain the purpose of administrative groups and demonstrate how to create
and manage administrative groups.
„#
Creating Recipient Policies
Explain the purpose of recipient policies and demonstrate how to configure
a recipient policy.
„#
Using Policies
Explain what policies are. Demonstrate how to create each of the policies
that can be created. Show the various settings that can be made. # 0RGXOH#:=#0DQDJLQJ#6HUYHU#2EMHFWV#LQ#([FKDQJH#5333# # 4#2YHUYLHZ#

„#
Configure server-side multimedia messaging properties.

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&RQWUROOHUExchange System Manager is accessible in a saved console file in the Microsoft
Exchange program group. Exchange System Manager will, by default, connect
to a domain controller on the same subnet, as determined by your DNS entries.
If no domain controller exists on the same subnet as the computer running
Exchange System Manager, a domain controller will be chosen from within the
same Windows 2000 site. Exchange System Manager then queries Active
Directory
™
directory service to populate the console with data applicable to
Exchange 2000.
When you start Exchange System Manager by using the shortcut in the
Start

menu, the closest domain controller will be accessed. If you want to direct the
console to a specific domain controller, then you must add the snap-in to an
MMC console by using the Add/Remove command in MMC. Prior to adding
the snap-in to the console you will be prompted at that time for the specific
domain controller to administer. This domain controller information will be
maintained in the saved console file.
You may want to override the default domain controller in the following
scenarios:
„#

General Details
Administrative views
O
peration mode:
Native Mode [no pre-Exchange 2000 servers]
Security
Dis
play administrative groups
Dis
play administrative groups
Northwind Traders
Configure whether your organization employs routing groups
and administrative groups
Display routing groupsThe Organization object is the top-level container for all other Exchange 2000
system objects. The Organization object has the following options.
Tab Option Function

General Display routing
groups
Displays the organization’s routing
group information. This option is
disabled by default and can only be
enabled in Exchange 2000 Beta 3 if you
are operating in native mode.

Display
administrative

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Tab Option Function

Security Name
Displays the users and groups that
currently have permissions on the
Organization object. Click
Add
or
Remove
to modify this listing.

Permissions
Displays the access permissions for the
object selected in the
Name

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1RUWKZLQG 7UDGHUV#+([FKDQJH,Exchange 2000 system settings are located in several containers under the
Organization object. The contents of these containers may shift depending on
which display options you select in the organization unit properties. For
example, if you elect to display administrative groups, then Servers, Policies,
and Connectors will appear under the specific administrative group object.
Container Child Containers

Global Settings Organization-wide Internet message formats, message
delivery, and instant messaging properties.
Recipients Recipient policies, address lists, and address templates.
Administrative Groups
(not visible by default)

General
Security
Log file maintenance
Multimedia Mail
Locales
LONDON
Configuration Responses
Diagnostics Logging Details Policies
Version 6.0 [Build 4052.0]
E
nable subject logging and display
En
able message tracking
R
emove log files
Rem
ove files older than [days]:
7
T
his is a front end server
Clients connect here and commands are forwarded to
a full server.
LONDON.nwtraders.msft
D
omain controller:
Specify the domain controller used by services on this server.
A
pply
A
pply

Internet protocol access.
Locales
Add or remove locales from your server.
Diagnostics
Logging
Configures additional logging in order to
troubleshoot specific problems. Logging can be
enabled for the following services: Address List,
Information Store, Message Transfer Agent,
System Attendant, and Site Replication Service.
Policies
Displays which policies are applied to this server
object. Policies can only be added or removed
from the server object by accessing the applicable
policy object.
Responses
Configures alerts to notify support personnel when
a given server or group of servers is down.

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After completing this lab, you will be able to:
•
Locate Microsoft Exchange Server 5.x and Microsoft Exchange 2000
equivalent configuration dialog boxes.

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Before working on this lab you should be familiar with:
•
Microsoft Windows 2000.

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To complete this lab, you need the following:
•
A computer running Exchange 2000.

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, and then click
Properties
.
d.
Click the
Defaults
tab.
e.
Review the delivery restrictions that can be set, and then click
Cancel
.
2.
Locate the object on which
you would configure the
following settings:

- Message Tracking
- Diagnostics Logging
- Installed Locales
a.
If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers.
b.
Right-click your_servername, and then click
Properties
.
c.
Review the settings on the
General
,

POP3
.
e.
Right-click
Default POP3 Virtual Server
, and then click
Properties
.
f.
Click the
Message Format
tab.
g.
Review the message encoding options that can be set, and then click
Cancel
.

Note:
Take some time to review the other settings on the Hypertext Transfer Protocol (HTTP), Internet
Message Access Protocol version 4 (IMAP4), Network News Transport Protocol (NNTP), and Simple Mail
Transfer Protocol (SMTP) protocols.

4.
Locate the object where
you would configure the
storage location for the
transaction logs and other
system files.
a.
If necessary, expand Northwind Traders (Exchange), Administrative

support.
a.
If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers.
b.
Expand your_servername.
c.
Expand
Information Store
.
d.
Expand
First Storage Group
.
e.
Right-click
Mailbox Store
(your_servername), and then click
Properties
.
f.
Review the settings, and then click
Cancel
.

6.
Locate the object where
you would configure the
limit settings for message
size replication for Public

Locate the object that you
would use to track a
message that has been sent
within an Exchange
organization.
a.
If necessary, expand Northwind Traders (Exchange).
b.
Expand
Tools
.
c.
Right-click
Message Tracking Center
, and then click
Track Message
.
d.
Review the interface for the
Message Tracking Center
, and close the
dialog box.

8.
Take 15 minutes to explore
the properties of other
objects in the Exchange
System Manager. Think of
tasks that you would
perform in Exchange

property, which defined the offline address book server, except that the address
list service in Exchange 2000 applies to all address lists.
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Exchange 2000 includes several built-in address lists:
„#
All Conferencing Resources
„#
All Contacts
„#
All Groups
„#
All Users
„#
Public Folders

You can create custom address lists by using filter rules to control the recipients
that a client displays. You can create new address lists under any of the built-in
address lists, or in the parent All Address Lists container. You should use the
built-in address lists wherever possible.
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Exchange 2000 Server Manager.

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To complete this lab, you need the following:
•
A computer running Exchange 2000.

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Address lists are an effective method to provide Lightweight Directory Access Protocol (LDAP)
query lists to Outlook users. Based on the configuration of existing address lists, Outlook users can
view recipients’ lists that are segmented into smaller, more logical groups rather than view the
entire global address list. To test this feature, you will create an address list that has only the contact
entries that are defined in your city.
*RDO#
In this exercise, you will create an address list that details the contacts that are associated with your
city.


.
c.
Expand
Recipients
.
d.
Expand
Address Lists
.
e.
Right-click
All Address Lists
, point to
New
, and then click
Address

List
.
f.
In the
Address list
name box, type
All
your_servername
Contacts

g.
Click the
Filter Rules


your_servername and then click
Add
.
m.
Click
Find Now
to verify that the LDAP query is operational.
n.
Click
OK
to close the
Find Exchange Recipients
dialog box.
o.
Click
Finish
to create the address list.

Important:
It may take a few minutes for the server to build the address list. You may want to wait a few
minutes before proceeding. 49# # 0RGXOH#:=#0DQDJLQJ#6HUYHU#2EMHFWV#LQ#([FKDQJH#5333#(continued)

Tasks Detailed Steps

e.
Exit and log off from Outlook. # 0RGXOH#:=#0DQDJLQJ#6HUYHU#2EMHFWV#LQ#([FKDQJH#5333# # 4:#
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&UHDWLQJ#$GPLQLVWUDWLYH#*URXSVAn administrative group is a collection of Exchange 2000 Active Directory
objects that are grouped together for the purposes of permissions management.
The collection of administrative groups defines the administrative topology of
an Exchange organization. An administrative group can contain zero or more
policies, routing groups, public folder trees, monitors, servers, conferencing
services, and chat networks.
Administrative groups are implemented in Exchange 2000 with the following
goals:
„#
Provide a simple way to organize administrative objects into groupings for
navigation and granting permissions.

Administrative Group. This administrative group is hidden from view in
Exchange System Manager. You can choose to view this object, at which point
the containers for servers, policies, and connectors move from the top-level
hierarchy to the administrative group container.
Small to medium companies typically never need to use more than the First
Administrative Group.
You can change the name of First Administrative Group, after it is visible in the
user interface.
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