New Generation Core Banking
System For Sustained Growth
A Solution with Temenos T24
Nguyễn Hướng Minh
Deputy Director
Center for Technology based Product Development and Application
Techcombank
Scenarios
•
Vietnam economy continues to have high rate of
growth
–
increasing consumer income and spends
–
Booming Banking Services
•
Consumers have become more demanding,
sophisticated and less loyal
•
Way given to multilateral arrangements between
bank, customers, distributors and other parties
–
Banks being forced to share more revenue with third
party distributors
•
Increasing regulatory and compliance
requirements by the State Bank (SBV)
Banks Towards Customer Centric
•
Most retail Banks whilst claiming to be customer
oriented continue to structurally operate in

reduce time to market
• Enhance customer satisfaction by
enabling 24*7 banking
• Improved servicing for customer
transactions
• Reduce costs and drive economies
of scale through shared best
practice
Align Core System Strategies to
Business Imperatives
Sample IT Implications
•
Systems must be flexible to provide
for parameterization by which new
products /services can be added
without major modifications
•
Provide range of offering on alternate
channels –Internet , ATM’s , mobile
banking etc
•
On Line STP with automated
exception handling
•
Robust and scalable systems
enabling huge amounts of
transaction processing
Customer Centric Operating Model
Approach to
Core Banking System Upgrade

Number of Clients
500+ institutions, 600+ live locations
Providers
•
Reactive
• Task orientation
•
Short term
Temenos
Vendor being a solution partner
Partners
•
Proactive
•
Solution orientation
•
Long term
T24 Core Banking System
–
Open Standards
•
Open platform
•
Open database
•
Open J2EE application server
–
Integrated
•
Customer relationship

Development philosophy - upgrade
policy
•
Long term strategy
BusinessIT
Operations
Customer
TEMENOS T24 as
Enabler of Growth and Efficiency
Operational excellence
Business agility
Customer choice
and retention
Elimination of batch
Reduction of cost
of HW infrastructure
Reduction of
risk & reg. compliance
Systems consolidation
and standardisation
Efficient business
pipeline management
T
E
M
E
N
O
S


•
End of Day Batch
Window
•
Performance Limits
Reached
•
Multi-company
•
LD/ PD
Techcombank “before” and “after”
T24 Upgrade
After
•
Multi-server
Architecture
•
Non-stop Processing
•
Improved Performance
Enabling Growth
•
Multi- book
•
AZ
T24 Upgrade - Benefits derived for
Techcombank
•
Increased ROIs
–