tiểu luận quản trị marketing 'MARKETING MIX – LÝ LUẬN VÀ THỰC TIỄN TỪ SẢN PHẨM DẦU GỘI ĐẦU X-MEN CỦA CÔNG TY ICP - Pdf 28

TRƯỜNG ĐẠI HỌC KINH TẾ TP.HCM
KHOA THƯƠNG MẠI – DU LỊCH
BỘ MÔN MARKETING CĂN BẢN
BÀI TIỂU LUẬN
BÀI TIỂU LUẬN
Đề tài:
MARKETING MIX – LÝ LUẬN VÀ THỰC TIỄN TỪ SẢN PHẨM
DẦU GỘI ĐẦU X-MEN CỦA CÔNG TY ICP
TP.HỒ CHÍ MINH 2008




Thầy
Thầy


Nguyễn Văn Trưng
Nguyễn Văn Trưng




Nguyễn Trọng Nguyễn
Nguyễn Trọng Nguyễn




NH2
NH2

!"#"!"$%"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#
!"#"#""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#
!"#"&"'("""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""&
!"#")"*+,"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""&
CHƯƠNG 2 – THỰC TRẠNG MARKETING MIX CHO SẢN PHẨM DẦU GỘI
ĐẦU X-MEN CỦA CÔNG TY ICP
2.1. Thị trường dầu gội đầu Việt Nam trước khi có X-Men 5
2.2. Sơ lược lịch sử hình thành và phát triển của công ty ICP 6
2.3. Dầu gội đầu X-Men và các đối thủ cạnh tranh 7
2.4. Marketing mix cho X-Men 9
#")"!"-,./$%"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""0
#")"#"-,./12"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!#
#")"&"-,./(""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!&
#")")"-,./3+,"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!)
CHƯƠNG 3 – GIẢI PHÁP HOÀN THIỆN MARKETING MIX CHO DOANH
NGHIỆP
3.1. Phân tích SWOT cho chiến lược Marketing mix của ICP 17
3.2. Giải pháp đề xuất cho Marketing mix dầu gội X-Men 20
&"#"!"-,./$%"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#4
&"#"#"-,./12"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#4
&"#"&"-,./(""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#!
&"#")"-,./3+,"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#!
LỜI KẾT 23
TÀI LIỆU THAM KHẢO 24
CHƯƠNG 1 – CƠ SỞ LÝ LUẬN VỀ MARKETING MIX
1.1. Khái niệm về Marketing mix
5673.89/:;<5678;=><1?1@
1/<A5B25C1 "-;<5671/5BD
6,/A8B?E1?FG:6H8=1I
525C"

*Y7#44^_"
*Y7#44^_"
-;=Z-'1.8,81?1//,P-,./567
-;=Z-'1.8,81?1//,P-,./567
3*Y7GL1`HP$81?85M
3*Y7GL1`HP$81?85M
.P"""W56A;6I@JBH8?A.A9D5a7G?$11/
.P"""W56A;6I@JBH8?A.A9D5a7G?$11/
BV81G:E1b5"
BV81G:E1b5"
c3(8$ MWV=A=d X W5 19 L   7
c3 ( 8$ M WV=A=dXW5 1 9 L 7
88H8?A.A98=e
88H8?A.A98=e
-;<567fG$%\'5A_D$\'57_D'(
\'.7_D*+,\'5_8C1/ .8)'":8VJg'G
5EbABAD?5LA
1.2. Các thành phần củaMarketing mix
1.2.1. Sản phẩm (Product)
$%.88VMH$E55673D1/182
5C1?1@1/+hDE9D><`A<DG6$$
1/BA=BAVA"
-GbAAF1?(.@$%"W7<1K><JCA
8DGhàng tiêu dùng8hàng tư liệu sản xuất"W7C><Ghàng bền
Sản phẩm (P1)
-E./
iL
Q`1?
A
jHLk

%DbA(AD$K1fEJ9/_Dchiến lược dòng sản phẩm
\,.9]$%D5?`@,]$%DH,$D1@
]_Dchiến lược cho từng sản phẩm cụ thể\1IDHlDKFD12
2$%_"
1.2.2. Giá (Price)
.8./1M2bV,868$HT51?G1/B
$%BE./E12D8BC1?E12DRBME
12"
.8B=,AMH$D.8B5HH,NA5 J5673D
.@A9q56:H,6r51VA8K"j,
s(=5:$FFLM:H,6J56731
CAOs1C@5"
tG?,8,./12Hađịnh giá cho tập hợp
sản phẩm, điều chỉnh giá \12,6EA=12(H_, thay đổi giá \J
1B$=_, định giá sản phẩm mới\a(925CDl
. 25CD=127(.h_"
1.2.3. Phân phối (Place)
'(5567.8BNA5LA=?1$%u8$3AE
1,CAOAOD?NAbAMF8@1B6A"
:NA=,12(G$R.1,g.567"-,
./(/.hDA9CAUGV.8$%.A
;;ADGDd3(925C"WA=D><NAbA
5AU.8K1:.CAO8F1B6?
567sEM"
-$3AEG?chiếnlược phân phối rộng rãi\8
8AO8.@A=.A;C_Dchiến lược phân phối chọn lọc
\8G52_Dchiến lược phân phối độc quyền\a(L$$
%_"
1.2.4. Xúc tiến (Promotion)
*+,.8:g.J1?;DA=,<DlR8

1LDGA9EDJ=,ARrD.8z7HA=kWA=D5A6$
CV!4D25CVAB856;1/
8$3AE1?h"AVAB1VA,2V.+HE=C.8i7y
A.751>122L.8$%8NA$l.b
wW5C`JHG1ifM"t$@55E
}1J`6hE5$VAB528A.8 75Di7yA751
$uHT E="W@C1?1GD;=x|sG.@VABMD8
518;.8{qA=1(=6;$.8$%J.J;=
.+8="tG$%J..8c7A5Dx|6;1VA1?{5R8
. BJ18;bVAB1VA"XE$5H$83(=2
V.@VAB1VAI<D6;;=8@?3(=2
5C1V=bVAB1VA8"
2.2. Sơ lược lịch sử hình thành và phát triển của công ty ICP
Z-'.8,lJZ75.-A75'5A-55o-;=I
V8<NA,JX"W0~#44!DZ-'1/8.9L
F;=5:A@@6H;=B121@
AA%8VADAE$%82<1}ENA,CAO"
#44#D;=1525C$%%=5>5ANA$A
X7=8$%8>•.77"`O@,bAf.,2DX7=
@EAE1`HD1/1LO"
j`.EGV1Z-'5R8;=81VA5.w
€%K.851CJAVAB1VA8*Y78
#44&"-rBA1GD]$%8=1G,.w2
5C  1? 1F 1VA (  6+ $  %  G   (   "  W7
•-7.DK1,!!~#44^q*Y7hiện đứng 5 trong số tổng ngành hàng dầu
gội, chiếm 7.5% thị phần, tức chiếm 60% trong phân khúc dầu gội thông thường dành
cho nam.
,u8NA$JVAB1VA*Y7DB.@$%1,
1/Z-'5?6:lD.6>OD7.AGkj@1GDZ-'s
6;uR5B68<AJL"*7j/.Aq

X8C1?*Y751CDx.7758'ys1LE=67R2
5C6.R(6+8"W9KD'ys1GB]$
%i7yA.755BC"WA=DLAB,:
6‰6I.f1d5,F6.525CVAB8:D
$%86;1/8=+h"
-r1,6*Y7G5R/H9525CVABD[;
.[9L"X8NA$E=,A.851C6;6pV85J 75
7o[9A+[51@1Lx.775"
7571/A1A=1Ha:6$, 2
5676I.f"X./,JB1@Dx.775G‰A1%=*Y7
8,1CO9="
-,2[mA8`=AM[O1@FMAj{1@B
M.(1A-c•{6ljlDW5AD"i@D2VVABJ
75711AI*Y7D8E1;{"
2.3.3. Head & Shoulders
W56{O*Y751CD1GBC'yA5$%
VAB1VA8.8i7yA.75"WA=DLAB,:'y8
x.775NA.D1HTT25C8=BC"
-8bAD'y8E=HTT25C8=.8B.V"W,
V1(=D,<3AEVAB1VA8ANA7ABJ
i7yA.75"-,2,2J'y61B18HEC"WA=D
CAO5E6G(H1/.@$%VAB888.@
88:PXL,DC1?8=D'y=,A,M652
5C€%8k
`OKE[`6h[G6ADLAD1JJ*Y
71bA5E[1C["X9=1(A.8HKNA=,+*Y78;P'V,7U
(A5$.C1G"
2.4. Marketing mix cho X–Men
-G?GD,./567JZ-'1G5]NA=,125
A=(1,8;*Y7"-;=19<BG

L1,5Œ7HJ,5,81`A=GNA@"
-$18@(D6$h6,A=8s1bA1/
NA@"j@1GDZ-'C3A=>C16G18@
A=(ADB/D5?.8R81? TD99;
"XA=?6,F(1/Z-'HaA
A=.8u<?"-.88=a<1K9<F5‰J
(1?,A;D71G$%.85U6;H2596A;
725C"
-s;=$3AE8AO.RXD6G6
.EJZ-'.8$1`@8$D8525C"jR,DZ-'
$H$LHaO;uE.A$%1,A
HHL6;d.8@X"$%*Y7.8HaE.A9
@D$1`AbAuK8q1fCrB8;=
..81/"85DZ-'6;J5MAp1?HAEA=
.A6;H2gu686Du1G@6UR:6‰.88$
./<"
Š'5?]$%8R5B9/$%
Dòng sản phẩm.8BG:$%G.9,AD
BFMD1/HOBG68NAO
B6A=@5B6A<?"-,./5?]$%
?NA5?G85]$%1GqHa5B=
HIA:`85]"
Tập hợp sản phẩm.8I/:]$%8G88;=1
5H525C"-,./R5B9/$%1/Ha
]$%K/"
W5CNADG?E=DZ-'16;u+5 1,
5?]$%VAB1VA*Y7G5DsR5B9/$%
.81…GAJL"A8;J*Y7D;=,
<51C*Y7†5ja,.w(6+K5J25C
1/685A8/.A"W,1,DVAB528At5"7DVAB

*7YtVABc3.57 #44. &!‡44
*7YtVAB5 #44. #0444
*7YtVAB•7 #44. #0444
*7YtVABj #44. )#‡44
*7YtVAB5 )‡4. ‡4444
*7YtVAB•7 )‡4. ‡4444
Nguồn: Số liệu thu thập trực tiếp tại hệ thống siêu thị COOP MART, tháng 10/2008.
W5AB,1J@5DZ-'115bAF.
@aJ25KJL"-<?D61F5A=1?E2V8
=*Y7D{HAB$L,./"i Hl1VAA5$%VAB
8:l{DH5‰M*Y7"Q(=1/37.8,./[ 
6L[5G{DG{D6…*Y7R:"B59,D
*Y7HAB$L]8E;"i NA=,12OK,./
[ 6L[E=1?$;DHaA5*Y7†5j"9=D5G*Y
7†5jDG*Y7D6…{R:"W561GDA6f F
5l{D{KbA`6G6"Q(=.8MB1?MA
8[18;1K[6;u5?bA6,@.w2
5C"
2.4.3. Chiến lược phân phối
i=;=G#]1@1`@
YHà NộiWV^o!40Wi8Dm"QQ"
-Thành phố Hồ Chí Minh0ŽjA=dXW5gDm"'+A9"
iA2H8=H$%VAB1VA*Y75$856l$

Tại thành phố Hồ Chí Minh: 356&~#D356-Bi8D-5
A=dQL-?AD-5-mASD-5QWi8D-5
A=dD-5*Bi8BDj-QfDj-bQ;Dj-•
@DW•*775D-'.|DA2jLt(DA2XiGX
Tại Hà Nội: †5W5VmA$D†5W5+j@D†5Q@, j
-W, A25!"

mA$DZ-'15E6;6p6,28="5;1
FEDZ-'A1J=,A8(.hC<:DH@1Gs
1B6;T51L"jR.UD<:.8CJ1B5
Al.@VAB1VA1Lq`6;D`6;
1?hA=8="WA=DABC;1FED(.h
C18;UG1B6KL1/O.@VAB1VAJ5L"
{1;1FDZ-'A18.]5 JD.8
 8=8hF1/5aLV$O.@VAB1VA5ki
;18=6,/AD1BB5hFJ$D
1,6,NA$AO.8.8HJ*Y7@6$C
8C:1bAAA$%VAB85[18;1K[
8="
YB1?1`l6D(=6;K+h5;+K.8:
1@NA$19[Ei =Œ[J*Y7"W5H$8$
T[6AFA[LGNAbANA$LMA*Y7C1L1/
1L"-OCD5L1B(5KJCAO8=
BM"W71GDNA$1 6;r1MAV.8;?$
%D81]T52$5K$."8A=?$1/;1$
%1,1/6886;6, $E=L1H2[5E[
637NA$.8E1bu.81A1VAbA8$3AE"
9F5E5n1bA1GDZ-'1L1,;Ji =Œ1?@5
:NA$19E1$A=D6,6$F
•L11/375K1@J:HB[6["QVA.8*Y
i6\(91/NACkVAB*Y7_D 5f1, *Y
\6T5A=1AIJH 17@(H=_D*Y{7A7\85$
FA;6TH 6JHHlG5B86HT@B;5@3
3;_8V1(=.8t7i5‡"X:81B7€DO,
EAD$NA=@<qAgNA$J*Y711?.@E
/(Al5.]CAOD6, A37.@bA.V";r
8;bVAEDNA$J*Y7]8;$b;1A=?

ŠA=,Dj8(85675,
i@1B6A=,DH8(85675,*Y7s
1/3+,"(H81/13AA2D>1>
1,68D`$%O>CAOkWA=9=D:@
1B8=A=1/bAANA$q1`H1685‰DG
K8KNA=,121B.9"
2
‘"56H?A@HAI.d5`A$567EXDW'"i-D#44^"
CHƯƠNG 3 – GIẢI PHÁP HOÀN THIỆN MARKETING MIX CHO
DOANH NGHIỆP
3.1. Phân tích SWOT cho chiến lược Marketing mix dầu gội đầu X-Men của ICP
3.1.1. Điểm mạnh (Strength)
W5:H,J5673DG?E=D;=Z-'G,@b
$%83+,M@D1`H.8;NA$"C9F
1+1lAVA25CDOB,./,2/.hqZ-'11/CA
OL9B85(6+25CVAB1VA8
"
$%E./OE/5NA$16l(A
5(5K68bB`8EDVNA,"8$
5A=bL15R[NA$[:;1NA$ubAAf6
AL:1@i =ŒJ*Y7U1/l1,6;rB
/D8].8BH1B5.w5A=b;567"
3.1.2. Điểm yếu (Weakness)
A=,1?.E5,./567J*Y7aR6(Axúc tiến
thương mại điện tử"
W5C1@;;8==DZ7571G5],FNA
5 55?MAJB"W;NA:F
<J5Œ7HDC.8567G?NA$DCNA;
+D3(=:B1f5@1?@:E/M
AJL"Z757,6?AK817.@ANA$.MbA

A=M.EVAB1VA*Y7JZ-'aRvấn đề thương hiệuDH
fH$NA=bMA86NAF52MA"
* j$NA=bMA
W56VAB1VA*Y7JZ-'51C6$)4D57.-o
B5:;=5A=5.EJw1uR:A(95A=
5I,C\75Y_Dt2(\*Y7_DjBWFiA=b$\W7
††A5_DW7iA.6\CI.f3_D{75\WQB_k-(
98=1bA11/1.86NA7AB5‰X"
tVAB1VA*Y7JZ-'51CA8I,@X16,57.
11M658.hZ-'1><MA*Y7J57.86;
3pD71G6;2A5$b.Y3"57.5a*Y7.8BI
,RX87;'5DZ-'6><8=VAB
L$5$bekX<11/153p3>@8X8NA=,A
OJ8.8Z-'GNA=b><MA*Y7@X86;V
5$b57.*Y76;.8BI,@X"
'NA=,5J81+=]bA5"WA=DB1bA
6;?J9.8Z-'GNA(1+F1,E1bH$NA=bDM
A"W5H$B9NA,88VA=D,ANA(
E=K.8B?@6;.C:;=VNA,Z-'"
iL$DAI8HE=.(A=;=3(=1/G?U}]L,A
C3A=K1,<6bH$NA=bDR:A5KAk
* 52MA
Z-'C19<18;JVAB1VA*Y71?l
$%6JL"-,./8=G5]K5H$1$
GI,$%7A"WA=D6`EH@DK
MA8=U.8@1,$%6"
85D,AZ-'r1VA*Y7b;NA$DA
@q8HTNA:52:l@MA1}E8Kb
FA5.w€%D;$3AE1@kL25K1VA
J*Y75CG?H217@HR1J@56"

u.88.]68Du1$H$F./A98A"
`6D5,./12DZ-'sV.Ah5aD[@[6;$
.8. [/[DHR1J@5.+8sG?@7D
9K]EM"A=,7LF$u6pDKANA$8
]G6$(=[AF/[(=A=b$3AE89A=?8"
$A.8Z-'95A(AE$3AED,6K8$
,6€A971@"
3.2.3. Chiến lược phân phối
W7.AJ;=FA25CWD6(1@
A2D5A(M@k1:1B5RE&‡“
5#44^"A8=U,<F…:H5?V6S6
81VA81/p8.9!44“8u
!~!~#440"t1GD5CDZ-'R5B25CRA2€D
5A(AlEq1fC8.9>8A=H8=H
$%J;=56l$"Q(=U.8M*Y7G?1,6
8BE8ANA$E"
j@R5B(DZ-'V+5 18@1BsH
8A="-(H881F6€,]
VNA5C.18@b<EH8D(K:.A
bA<D1.Cb25CD.8Hb2"""81/1bA
8=DZ-'6;r?A5nAVA68D8]L51/:3A,$
%qu1G1$H$1/2,1VAJL" 
3.2.4.Chiến lược xúc tiến
Y1(KR5DZ-'15E8;59<;<
NA$DNA;+1?3(=MAVAB1VA*Y7"W5
CD;=V,<A=A,JLD6;u1I8
@a::L$1…J*Y75.]CAO"
B5:6A=5675:,7.8tiếp
thị văn hoá"W71GDNA$HMA1/l6,6.J
(B"W@ Hội thảo thường niên Tiếp thị Việt Nam d58&~#44Ž@

5C1@"`O]:6,6A=,E12D:L8
*Y71.81/5E11?6 T8‰6"
W53A,B96,8VAD@56.=D5EV
:1*Y7"
5a  9 F5nMB 8 F5 C 1@D
XU`1/:8;L"
TÀI LIỆU THAM KHẢO
TÀI LIỆU THAM KHẢO
!"W5CQ@ ,W'"i-\#44^_DMarketing căn bảnD3H"1B"
#"ifQFiO\#44‡_DMarketing địa phương của Thành phố Hồ Chí MinhD3H"X
G8]"
&"XnXmADVai trò của thương hiệu trong nền kinh tế Việt Nam toàn cầu hóa,
)"Q8QLi8\#44Ž_D8MA6?A8, 37@
~~7"Œ557"~#44Ž~4Ž~#‚~3Y7~
‡"j8],2\#44^_DMột thế hệ doanh nhân mớiD37@
~~ŒŒŒ"77"~7Œ~73"3P~‡‚^~‚!Ž‚
‚"X\#44Ž_DH=.8,D37@
~~ŒŒŒ"""~t7.)!"3P-.AZ”)!y7ŒZ”!000&yz.”iW
“‡-#44^“‡-4^4)“‡-!000&


Nhờ tải bản gốc

Tài liệu, ebook tham khảo khác

Music ♫

Copyright: Tài liệu đại học © DMCA.com Protection Status