Human Resource Management
Fifteenth Edition

Chapter 14
Building Positive Employee
Relations

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Learning Objectives (1 of 2)
14-1. Define employee relations.
14-2. Discuss at least four methods for managing employee relations.
14-3. Explain what is meant by ethical behavior.

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Learning Objectives (2 of 2)
14-4. Explain what is meant by air disciplinary practices
14-5. Answer the question, “How do companies become “Best Companies to Work for?

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I.
Define employee relations.

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A New HR Strategy
at the Foxconn Plant in Shenzhen, China

Let’s talk about it…

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Bullying and Victimization

1.

Imbalance of Power

2.

Intent to Cause Harm

3.

Repetition

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•
•
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Verbal
Social
Physical

Trends Shaping HR: Digital and Social Media (1 of 2)

Employee Involvement

Let’s take a look…

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Using Employee Involvement Teams

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Suggestion Teams

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Problem-Solving Teams

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Quality Circle

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Self-Managing / Self-Directed Work Team

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Suggestion Systems


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Ethics and Employee Rights

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What Shapes Ethical Behavior at Work?

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Three factors combine to determine the ethical choices we make

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–
–

The person (bad apples)
Situations (bad cases)
Company Environment (bad barrels)

 Pressures
 Organizational culture

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How Managers Can Create More Ethical Environments


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IMPROVING PERFORMANCE: HR Tools For Line Managers and Small
Businesses

Small Business Ethics

Let’s talk about it…

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How Human Resource Managers Can Create More Ethical
Environments (2 of 2)

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Hire Right

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Use Ethics Training

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Use Rewards and Discipline

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