© 2004 The McGraw-Hill Companies, Inc. All rights reserved.
10
Chapter
Human Resource Management
Human Resource Management
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Objectives
After reading this chapter, you should be able to:
z
Determine appropriate responses to major changes in the
environment affecting human resources.
z
Comply with the legal framework governing human resources.
z
Develop tactics to implement desired human resource
strategies.
z
Prepare a staffing program to recruit and select the best
applicants.
z
Establish orientation, training, and career development
programs to enhance employees’ contributions to the firm.
z
Implement an effective performance appraisal program to
capitalize on employees’ strengths and reduce employees’
weaknesses.
z
Develop a reward system to attract, retain, and motivate
employees.
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
D ealing effectively with

Pay Allocation
Skills
Skills
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Environment of Human Resources
Workforce
Workforce
Diversity
Diversity
Globalization
Globalization
Legislation
Legislation
Unions
Unions
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Key Federal Legislation and Regulations
Affecting Human Resources
z
Social Security Act (1935)
z
Wagner Act (1935)
z
Fair Labor Standards Act (1938)
z
Taft-Hartley Act (1947)
z
Landrum-Griffin Act (1959)
z
Equal Pay Act (1963)

Affecting Human Resources
(continued)
z
Job Training Partnership Act
(1982)
z
Consolidated Omnibus Budget
Reconciliation Act (1985)
z
Immigration Reform and Control
Act (1986)
z
Worker Adjustment and
Retraining Act (1988)
z
Drug-Free Workplace Act (1988)
z
Employee Polygraph Protection
Act (1988)
z
Americans with Disabilities Act
(1990)
z
Civil Rights Act (1991)
z
Family and Medical Leave Act (1993)
z
Health Insurance Portability and
Accountability Act (1996)
z

Relatedness
Relatedness
BFOQ
BFOQ
Sexual
Sexual
H arassm ent
H arassm ent
Em ploym ent
Em ploym ent
at Will
at Will
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Unions
z
Membership has been declining steadily (13% in
2003)
z
Factors contributing to this decline:
¾
Strong employer challenges to unions
¾
Plant closures
¾
International competition
¾
Shrinking manufacturing sector
z
Labor Contract: Written agreement between union
and management that specifies pay schedule, fringe

Strategic HR
Planning
Planning
HR Tactics
HR Tactics
Orientation
Orientation
Training
Training
Staffing
Staffing
Career
Career
Development
Development
Performance
Performance
Appraisal
Appraisal
Compensation
Compensation
and Benefits
and Benefits
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.