Ban Dân nguyện
Ủy ban Thường vụ Quốc hội
Empowered lives.
Resilient nations.
Tạp chí Mặt trận
Ủy ban Trung ương Mặt trận
Tổ quốc Việt Nam
Trung tâm Nghiên cứu phát triển
và Hỗ trợ cộng đồng

Chỉ số Hiệu quả Quản trị
và Hành chính công
cấp tỉnh ở Việt Nam
(PAPI) 2011
Đo lường từ kinh nghiệm
thực tiễn của người dân
Tên trích dẫn nguồn: CECODES, TCMT, BDN & UNDP (2012). Chỉ số Hiệu quả Quản trị và Hành
chính công cấp tỉnh ở Việt Nam: Đo lường từ kinh nghiệm thực tiễn của người dân. Báo cáo nghiên
cứu chính sách chung của Trung tâm Nghiên cứu phát triển và Hỗ trợ cộng đồng (CECODES), Tạp
chí Mặt trận – Ủy ban Trung ương Mặt trận Tổ quốc Việt Nam (TCMT), Ban Dân nguyện – Ủy ban
thường vụ Quốc hội (BDN), và Chương trình Phát triển Liên Hợp quốc (UNDP). Hà Nội, Việt Nam.
Bảo hộ bản quyền. Không được sao in, tái bản, lưu trữ trong một hệ thống mở hoặc chuyển tải bất kỳ
phần nào hoặc toàn bộ nội dung của báo cáo này dưới mọi hình thức như điện tử, sao in, ghi âm
hoặc các hình thức khác khi chưa được sự đồng ý.
Trong trường hợp bản in có lỗi hoặc thiếu trang, vui lòng truy cập bản điện tử từ trang mạng PAPI tại
www.papi.vn.
Ghi chú: Các quan điểm, phát hiện và kết luận đưa ra trong báo cáo này không nhất thiết phản ánh
quan điểm chính thức của các cơ quan tham gia thực hiện nghiên cứu. Đây là ấn bản nghiên cứu
mang tính độc lập.
Các bản đồ sử dụng trong báo cáo chỉ mang tính minh họa. Đối với Chương trình Phát triển Liên Hợp
quốc (UNDP), cơ quan đồng thực hiện nghiên cứu PAPI, những thông tin được biểu hiện trên bản đồ

 
 
 
 


 


 

  
 

  
 

  
  
CHƯƠNG 3
HIỆU QUẢ QUẢN TRỊ VÀ HÀNH CHÍNH CÔNG CẤP TỈNH NĂM 2011 30
 


 

 
 



 

 
 
Phụ lục B. Một số thống kê mô tả khảo sát, sai số chuẩn và
khoảng tin cậy 138
Phụ lục C. Các chỉ số thành phần cấu thành Chỉ số PAPI 2011 156
Hộp 1: 
Hộp 1.1: 
Hộp 1.2: 

 
Biểu đồ 2.1: 
Biểu đồ 2.2a: 

Biểu đồ 2.2b: 

Biểu đồ 2.3: 

Biểu đồ 2.4a: 
 
Biểu đồ 2.4b: 

Biểu đồ 2.5: 

Biểu đồ 2.6a:  
Biểu đồ 2.6b: 

Biểu đồ 2.7: 
Biểu đồ 2.8: 

Biểu đồ 3.5d: 
 
Biểu đồ 3.5e: 

 
Biểu đồ 3.5g:  
Biểu đồ 3.6a: 
Biểu đồ 3.6b: 
Biểu đồ 3.6c: 
Biểu đồ 3.6d:  
Biểu đồ 3.6e:  
Biểu đồ 3.7a: 
Biểu đồ 3.7b: 

Biểu đồ 3.7c:  
Biểu đồ 3.7d: 
 
Biểu đồ 3.7e: 
 
Biểu đồ 3.7g: 
Biểu đồ 3.7h: 
Biểu đồ 3.7i: 
Biểu đồ 3.7k: 
Biểu đồ 3.7l: 

Biểu đồ 3.7m: 

Biểu đồ A1: 

Biểu đồ A2: 

Bảng 3.5: 

Bảng 3.6: 

Bảng 3.7: 
Bảng 3.7a: 

Bảng 3.7b:  
Bảng A1:  


 
Bảng B1:  
Bảng B2: 

Bảng B3: 
 
Bảng B4: 
 
Bảng B5: 

Bảng B6: 

Bảng B7: 
 
Bảng B8: 
Bảng B9: 
Bảng C1: 
 
 


























 



 














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

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

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
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

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
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
        
       






Bakhodir Burkhanov


Bùi Đặng Dũng


Cao Thị Hồng Vân

Đinh Duy Hòa

Hà Công Long

Hồ Ngọc Hải

Hoàng Hải

Hoàng Xuân Hoà

Lê Thị Nga

Lê Văn Lân

Nguyễn Thuý Anh


Phạm Anh Tuấn, 












người dân cũng đòi hỏi các cấp chính quyền
nâng cao chất lượng dịch vụ công. 











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









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
         

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





Tác dụng ban đầu của PAPI về phương
diện chính sách và thực tiễn






















       


 





Hệ thống chỉ báo về hiệu quả quản trị
và hành chính công cấp tỉnh
















       





          












Trục nội dung 1: Tham gia của người
dân ở cấp cơ sở





Trục nội dung 2: Công khai, minh bạch





















         






 
 




        

     














Trục nội dung 4: Kiểm soát tham nhũng



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


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 
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
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 

Quảng Bình, Bà Rịa-Vũng
Tàu, Long An, Quảng Trị, Hà Tĩnh, Sơn La,
Nam Định, Lạng Sơn, Bình Định, Hòa Bình,
Tiền Giang, Thanh Hóa, Hải Dương, TP. Đà
Nẵng, TP. Hà Nội và Đồng Tháp.
 
Bến Tre,
TP. Hồ Chí Minh, Nghệ An, Thái Bình, Bình
Dương, Bắc Kạn, Bình Phước, Gia Lai, Vĩnh
Phúc, Thái Nguyên, Quảng Nam, Hà Nam,