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English for Business Administration

ENGLSH TEST 1
Time: 90 minutes I. Reading passage
A. Read the passage and answer the questions below based on the text (2 points)

Workers come and go as they please. They make vital decisions previously made
by the bosses. Secretaries have abolished (and given more awarding jobs). The assembly
line has been abandoned, as have economies of scale like buying components in bulk. A
quarter of employees fix their own salaries and soon everyone will. The workers decide
how much of the profits to share and how much to invest. Many of the rest are encouraged
to work from home or set up their own small companies. Employees reorganize their
factories and choose new sites for development. Central computers have been consigned
to oblivion along with rows of unnecessary filing cabinets. Memos must be confined to
one page. There are no controls over expenses or business travel. There is a reception
desk, but no receptionist. The boss doesn’t even have his own desk and has to make his
own tea.

New words
vital decision: quyết định quan trọng
in bulk: với khối lượng lớn
abandon: từ bỏ, bỏ rơi
oblivion: sự lãng quên

Questions
1. Who makes the decision?

II. Write completed sentences based on the given phrases (2 points)
1. All/ necessary goods/ services/ will/ supply.
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2. Citizens/ can/ choose/ what/ they/ do.
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3. Control/ economy/ much/ same/ regulate.
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4. She/ only/ work/ GLM/ since/ takeover.
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5. Products/ can/ sell/ unbranded commodities.
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6. Sellers/ will/ raise/ price/ ration/ limited supply.
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7. Interest/ what/ pay/ borrowing money.
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8. He/ whom/ you/ meet/ last week.
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9. Bank/ charge/ interest/ if / account/ overdrawn.
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10. Accounting reports/ based/ activities/ been carried/ people.
………………………………………………………………………………………… III. Translate the following sentences into English (2 points)
1. Prudential là công ty bảo hiểm có thị phần lớn nhất ở Việt nam.
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2. Theo báo cáo của bộ Công nghiệp và Thương mại thì nền kinh tế của Singapore đã
và đang phát triển với một tốc
độ đáng kể.

• Has much changed in the company in the past?

- Finish your letter like that:
If you have any further questions, please get in touch with me.
Yours sincerely,
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Questions:
1. What products does the company make?
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2. How have the profits of Semco developed recently?
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3. What is the sales situation?
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4. What happens to its output?
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5. How would you describe Semco’s financial situation?
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2. Tính đến nay Uỷ ban chứng khoán nhà nước đã m
ở dược rất nhiều các khoá học
về chứng khoán.
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3. Tổng sản phẩm quốc nội của Singapore đã tăng 6% trong quí 1 so với cùng kỳ
năm ngoái.
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4. Ban giám đốc sẽ phải đưa ra quyết định cuối cùng về các hoạt động của công ty
mình.
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5. Nền kinh tế quốc gia phát triển tốt phụ thuộc vào thái độ của chính phủ đối với
doanh nghiệp t
ư nhân.
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IV. You have seen a lot of advertisements on television. What are your favourite TV
commercials? Describe them and explain why you think they are effective? Your
description should cover these points: (2 points)
• Target customers
• Features and benefits of the products
• How to attract the attention of potential customers
• How to create a desire for its benefits
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ENGLISH TEST 3
Time: 90 minutes I. Reading passage
A. Read the passage and answer the questions below based on the text (2 points)

Anyone who has contact with customers is salesperson – that includes the
telephonist who answers the phone and the service engineer who calls to repair a machine.
So that probably includes you!
The relationship between a salesperson and a client is important: both parties want
to feel satisfied with their deal and neither wants to feel cheated. A friendly, respectful
relationship is more effective than an aggressive, competitive one.
A salesperson should believe that his or her product has certain advantages over
the competition. Customers wants to be sure that they are buying a product that is good

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B. Translate the reading passage into Vietnamese (2 points)
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……………………………………………………………………………………………… II. Write completed sentences based on the given phrases (2 points)
1. Supply/ essentials/ non-essentials/ commodities/ studied.
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2. Man/ good education/ usually/ earn/ money.
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3. Giants/ ICI/ BP/ not/ publicly owned.
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4. That/ theory/ now/ out of date.

5. Ngày nay khách hàng tìm kiếm những sản phẩm thực sự có tính hữu dụng cao đối
với họ.
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IV. Imagine that a foreign company is going to send a person on a business trip to your
company. After finishing his/ her work, he / she would like to know how to get to some
places and to explain local customs and habits of your own town or city. Write a passage
about 150 words to tell him/ her what he/ she needs. (2 points)

Your writing may cover some these points:
• Where he/ she could go.
• When the museums and art galleries are open.
• How he/ she can get tickets for a concert or show.
• Which restaurants serve typical local dishes.
• Where can he/ she buy local specialities to take home.
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Managing cash flow in the everyday sense is about making sure you have money coming
in to finance the costs of the goods and services you are producing.

If you are a small business, the chances are that for every £100 you owe. Others
owe you £155. What’s more, you’re probably waiting up to 12 weeks to get paid. It’s not
right. Some business people have very definite ideas about what should be done to make
thing fairer.
Improving credit control can make a world of difference to your business
prospects. Profit is good, but it’s cash that pay the wages.
So here are ten tips to help you to get what’s due to you.
a. Assess the credit risk of every customer and assign a credit limit to them
before any goods are supplied. Trade and bank references should always be
taken up before accepting a customer on credit terms.
b. State the credit terms clearly on each invoice (a pay-by date and details of
interest charges).
c. Ask for a percentage of the invoice value in advance as protection against bad
debt and to help cash flow.
d. Try credit insurance if credit checks do not come up to standard. It’s not
always available, but it can provide up to 100 per cent cover on approved
debts, guaranteeing payment by a specified date.
e. Think about using debt collection agencies for smaller debts. Agency fees,
usually based on a percentage, are only payable if the debt is successfully
recovered.
f. Investigate the potential of factoring. Factors purchase a firm’s unpaid
invoices, paying up to 70 per cent or more of the face value, but they often
only take on the best customers.
g. Make sure you know the name and department of the person to whom each
invoice is being sent.
h. Check how long existing customers take to pay – and negotiate new credit
terms if they are not meeting bills on time.

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1. Law/ must/ obey.
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2. Those days/ they/ can/ work/ rapidly/ factory/ but not now.
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3. British government/ control/ economy/ strictly/ NECD.
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4. Economy/ which/ poorly run/ lead/ problem/ society.
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5. People/ interviewed/ manager/ yesterday.
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6. Fiscal deficits/ affect/ balance of payments/ rate of inflation.
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7. There/ change/ quantity/ material supplied.
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8. Make profit/ earn money.
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IV. Write a passage about the relationship between products and markets (about 200
words). (2 points)

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New words:
founders’ capital: vốn sáng lập viên legal capital: vốn pháp định
disband: giải tán break-even point: điểm hoà vốn
pay back time: thời gian hoàn vốn depreciation of asset: khấu hao tài sản
time money value: thời giá tiền tệ

Questions
1. What does business finance refer to?
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2. Give an explanation for the word “entrepreneur”.
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3. What is the evaluation of the plans based on?
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4. What is the opposite of “variable cost”?
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5. Why is business finance concerned with the pricing policies?
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III. Translate the following sentences into English (2 points)
1. Năm ngoái thị phần của công ty bảo hiểm Bảo Việt đã tăng 3%.
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2. Các công ty của Đài loan sẽ đầu tư chủ yếu vào các lĩ
nh vực như chất bán dẫn,
công nghệ truyền thông và thông tin.
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3. Cổ phần hoá giúp cho nhiều doanh nghiệp kiểm soát các hoạt động của mình một
cách tốt hơn và làm giảm các chi phí về quản lý hành chính.

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4. Một số người tin rằng lạm phát sẽ ổn định bởi giá của nhiều loại hàng hóa nhập
khẩu giảm.
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5. Nhiều doanh nghiệp có vốn đầu tư của nước ngoài đã tham dự hội nghị 2 ngày tổ
chức tại thành phố Hồ Chí Minh tuần trước.
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………………………………………………………………………………………… IV. Imaging that after graduating from university, you intend to work for a foreign
company. English is very necessary and useful for your work. So what would you do to
improve your English especially English for Business management now? Write a passage

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ENGLISH TEST 6
Time: 90 minutes I. Reading passage
A. Read the passage and answer the questions below based on the text (2 points)

Over the decades, the name of Siemens has become synonymous with progress.
Since 1847, when Werner Siemens and Johann Georg Halske founded the Siemens &
Telegraph Construction Company in Berlin, the history of Siemens has been closely
linked with the development of electrical engineering. While still a fledgling firm,
Siemens & Halske spearheaded the evolution of telegraphy with the first pointer telegraph
and the construction of an extensive telegraph network. In 1866, Werner Siemens
invented the dynamo machine, laying the cornerstone of power engineering.
New ideas are an old tradition at Siemens. The company that grew out of the
original Siemens & Halske is today a highly innovative leader in the world electrical and
electronics market. Composed of Siemens AG and an array of domestic and foreign
subsidiaries, the contemporary Siemens organization continues to set milestones on the
road of progress.
Siemens maintains its own production facilities in more than 50 countries and
operates a worldwide sales network. With more than 300,000 employees, it is one of the
largest companies in the world electrical/electronics industry, having recorded annual
sales of DM 82 billion in the 1992/93 fiscal year. Reliable and farsighted management is

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1. Accounting/ one/ fastest growing field/ modern business world.
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2. Importing/ exporting/ two aspects/ foreign trade.
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3. Unions/ argue/ points/ important/ its members.
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4. Some economists/ interested/ measure/ changes/ price of essential commodities.
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5. Management/ try/ change/ methods/many times.
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6. Marketing/ defined/ process of matching/ organization’s resources/ customer
needs.
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7. People/ not/ like/ work/ unsatisfactory conditions.

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Basically, there are two kinds of manufacturing. In the first, raw materials are
shaped or assembled into a product. Many consumer goods, including automobiles,
appliances, furniture and clothing are manufactured in this way. In the second, a
continuous process that is often chemical in nature changes a raw material into some other
kind of product. Metal are refined, or purified, from their ores by means of a continuous
process. Some agricultural products - like sugar - are also refined in this way. Petroleum
product, paper, flour and cement are other examples of continuous – process
manufacturing.
Because of this difference in manufacturing techniques, there are two principles
methods of determining costs. The first method, job-order cost accounting, is suitable for
use with the assembly type of manufacturing. It is used to determine the cost of an
individual item or of a batch, or job lot, of identical items. The other method, process cost
accounting, is suitable for use with the continuous process type of manufacturing. It
differs from job-order costing because it is based on a time period that is usually
determined by the nature of the process.

New words
job-order cost accounting: hạch toán giá thành theo đơn đặt hàng
process cost accounting: hạch toán giá thành theo quá trình phân bước
manufacturing technique: kỹ thuật sản xuất
identical: đúng, chính xác
refine: tinh chế

Questions:
1. What is one of the main objectives of industry?
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2. How many kinds of manufacturing are there?
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3. How many methods of determining costs are there?
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3. People/ seldom/ have/ everything/ want.
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4. Corporation/ also/ capital funds/ borrowing.
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5. Fiscal policy/ carry/ Ministry of Finance.
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6. Greater/ success of the company/ more value/ shares/ have.
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7. Utility/ vary/ different people/ different nations.
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8. Britain/ similar/ USA.
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9. Volume of outputs/ limit/ amount of factors of production.
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10. Accounting/ basic/ vital element/ every/ modern business.
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1. Các công ty tiến hành việc định giá theo nhiều cách khác nhau.
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2. Cung của nhiều loại hàng hoá có thể được điều chỉnh cho phù hợp với điều kiện
của thị trường.
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3. Hội nghị sẽ tập trung vào các chuẩn mực quốc tế trong ngành tài chính.

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ENGLISH TEST 8
Time: 90 minutes

I. Reading passage
A. Read the passage and answer the questions (2 points)

In every country, the production of goods and services provide the food, clothing
and housing that allow its people to survive and prosper. Some countries produce an
abundance of raw materials, such as coal and timber while others produce manufactured

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II. Use the words to make complete sentences (2 points)
1. Price/ still remain/ one/ most important/ elements.
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2. Free/ competition/ not/ always/ available/ real/ world.
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3. There/ be/ different kinds/ monopoly.
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4. Natural monopolies/ be/ different/ legal/ ones.
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5. In some markets/ three/ be/ limited number/ sellers.
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6. Steel/ be/ stored/ long time/ without/ lose/ value.
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7. He/ decide/ invest/ money/ new/ enterprise.

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ENGLISH TEST 9
Time: 90 minutes I. Reading passage
A. Read the passage and answer the questions (2 points)

Income growth fluctuates up and down over time even when there is a
generally rising trend in output. For example, in Vietnam, national income grew at an
average annual rate of 3.9% per year between 1986 and 1990. But rates varied
significantly from one year to the next. In 1986 income grew 6.5%, much more than
the average growth rate from 1986 – 1990. In 1990 it only grew 2.4% which was less
than the average. These year – to year (or short – term) movements in output are
called the business cycle.
The business cycle is the somewhat regular pattern of expansion (recovery)