VIETNAM NATIONAL UNIVERSITY, HA NOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES


NGUYỄN THỊ MINH HẠNH FACTORS CAUSING CHALLENGES IN LEARNING
LISTENING SKILLS FACED BY FIRST-YEAR
NON-ENGLISH MAJOR STUDENTS AT
HANOI UNIVERSITY OF INDUSTRY

(NHỮNG YẾU TỐ GÂY RA KHÓ KHĂN KHI HỌC NGHE HIỂU CỦA
SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH NĂM THỨ NHẤT
TRƯỜNG ĐẠI HỌC CÔNG NGHIỆP HÀ NỘI)

M.A. MINOR THESIS

Field: English Methodology
Code: 60.14.10
Hanoi, 2010

iv
TABLE OF CONTENTS

2.3. Target population and sampling 11
2.4. Data Gathering Instruments 12
2.4.1. Student questionnaire 12

v
2.4.2. Teacher interview 13
2.4.3. Classroom observation 13
2.4.4. Document analysis 13
2.5. Data Analysis 14
CHAPTER 3: RESULTS 14
3.1 Results of the document analysis 15
3.1.1 The English program for non-English major students at HaUI 15
3.1.2 The website http://haui.vietnamlearning.vn/. 16
3.1.3 The textbook of “New headway Elementary and Pre-intermediate” 16
3.1.4 The types and requirements of listening comprehension activities for non-
English major students at HaUI 17
3.2 Analysis of the
Quest
i
onna
i
re Data
18
3.2.1 The listening text 18
3.2.2 Listener factors 21
3.2.3 Speaker factors 25
3.2.4 Environmental factors 26
3.2.5 Other factors that affect the learners’ listening comprehension 28
3.2.6 The listening factor that poses the most difficulty for the learners 30
3.3 Analysis of Interview Data 31