Elementary English for Tourism:
LESSON 5 – Making Recommendations
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and Jack want to go out for dinner so they ask Leo to recommend a good restaurant. He suggests they go to
the Golden Lotus. At the restaurant, Jean finds them a table and takes their drink orders.
Language Point - Short answers
Here are some guests’ questions followed by short answers for you to read out loud. Remember, sometimes it’s
better to say more than yes or no so your answer is not too abrupt. The first word of the question will help you with
the answer. Read them out loud.
Will dinner be served at 8 p.m.?
Yes it will.
Is there a gymnasium on the 5th floor?
Yes there is.
Do you have an iron in each room?
Yes we do.
Have you got any messages for me?
Yes I have.
Can you book me a taxi for tomorrow please?
Yes I can.
Language Point- Making recommendations
Here are some model phrases for making recommendations. When you use the modal verbs can or may, they are
followed by the infinitive. Similarly, when you use if to make a recommendation, use an infinitive verb. The key
words are in bold. Read them out loud.
I can recommend the Golden Lotus. It is famous for its seafood.
May I suggest the Pearl Garden Cabaret. It is very popular.

4. If you ________ to listen to music while you eat, I ___________ the Pearl Garden Cabaret.
4. The Chant
Practise saying this chant out loud.
I recommend
I recommend
A restaurant close to here
And may I suggest,
May I suggest
You try a local beer?
Example answers: 2. 1) Yes it will. 2) Yes there is. 3) Yes
we do. 4) Yes we have. 5) Yes we can. 3. 1a) like 1b)
should 2a) suggest 2b) popular 3a) recommend 3b) famous
4a) like 4b) recommend
LESSON 6 – Making Recommendations
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and Jack are at the Golden Lotus Restaurant. Jean gives them a menu and takes their orders.
Language Pract- Describing dishes
Here are some descriptions of dishes for you to read out loud.
A: It all sounds good. What do you recommend?
B: The Crispy Fish is very popular. It comes with a ginger sauce.
A: Is the Garlic Chicken very hot?
B: The Garlic Chicken is quite hot. It has chillies in the sauce.
A: Could you tell me what is in the stir fry?
B: The Stir Fry is a combination seafood dish. It’s delicious.

3. Language Practice – writing sentences
Below are some key words. Write sentences then say them out loud.
Example: Garlic / Chicken / good
The Garlic Chicken is quite good.
1. rather / busy / at / moment
___________________________________________________________________________
2. very / well / thank
___________________________________________________________________________
3. film / interesting
___________________________________________________________________________
4. room / comfortable
___________________________________________________________________________
4. The Chant
Practise saying this chant out loud.
Is the fish?
Is the fish?
Is the fish very hot?
Yes, it is
Yes, it is
Yes, it’s very, very hot
Suggested answers. 2. 1) c 2) d or b3) e 4) a 5) b or d 3. 1) He’s
rather busy at the moment. 2) I am very well thank you. 3) The
film was quite interesting. 4) The room is very comfortable.

LESSON 7 – In the Restaurant
STUDY NOTES
Characters
Mona: Guest
Jack: Guest
Jean: Waitress

everything inconvenience mistake
mix up no worries problem
slight sorry busy
2. Vocabulary
Complete the following sentences using the words from the box above. After you have checked your answers,
read each sentence out loud.
1. Is _________________ alright?
2. I apologise for the ________________________.
3. I’m sorry about the ______________. The kitchen is very ________ at the moment.
3. Jumbled sentences -
Without looking at the notes on the previous page, rewrite the sentences with the words in the correct order. After
you have checked your answers, read each sentence out loud.
1. been seems with to have there a up order the mix
___________________________________________________________________________
2 up phone mix I sometimes their numbers
___________________________________________________________________________
3. was airport mix a the slight there at up
___________________________________________________________________________
4. dishes the mixes guest the always up
___________________________________________________________________________
4. The Chant
Practise saying this chant out loud.
Is there a problem?
A problem
with your pies?
I apologise,
apologise,
I a-pol-o-gise!
Suggested answers: 2. 1) everything 2) inconvenience 3) mistake,
busy. 3. 1) There seems to have been a mix up with the order. 2) I

A: Could you tell me what time the restaurant opens for dinner?
B: Let me see. It’s open from 6 p.m.
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
bill change delicious
dessert extra glad
menu tip towels
2. Vocabulary
Choose a correct word from the box above to complete the sentences.
1. Could I please see the ___________menu?
2. The extra $2 was for the ____________.
3. Thank you. The Crispy Chicken was _______________.
4. Could we have the _______ now please?
3. Language Practice – Would you like…?
Without looking at the previous page, write questions from the following key words.
1. like / see / menu?
_______________________________________________
2. would / order / now?
_______________________________________________
3. you / steamed / vegetables / rice / that?
____________________________________________
4. would / anything / else?
_______________________________________________
5. like / bill?
_______________________________________________
4. The Chant
Practise saying this chant out loud.
Would you like?
Would you like?

cinema and the restaurant.
Cafe
Newsagent
Cinema Restaurant
Bank
Shoe
Shop
Newsagent
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
cab cross find
left major mall
outside pleasure set
shopping centre taxi traffic lights
2. Language Practice - Giving Directions
Without looking at the previous page, match the following directions with the correct diagram. After you have
checked your answers, read them out loud. Then practice giving directions with a friend.
1. straight ahead
a.
2. down
b
3. right
c
4. next to
d
5. cross the street
e
6. between
f

When Mona and Jack get in the taxi, Joe asks them some questions to start a conversation. These types of
questions about common interests are sometimes called small talk. When you have just met someone, it is better
not to ask them personal questions. For example, questions about age, marital status, income and family may be
too personal for some Australians.
Below are some model questions that are suitable for small talk. Read them out loud.
Where are you from?
How long will you be staying?
Have you been here before?
Do you enjoy travelling?
What do you do?
Is it difficult to find a job in your country?
Do you like sport?
Language Practice - Contractions using will
As we learnt in lesson 10, “that’ll be” is a short way of saying “that will be”. Here are some other examples of
contractions using will. Read them out loud.
I’ll get this.
He’ll be back at 6 p.m.
It’ll take about half an hour.
We’ll see you on Thursday.
You’ll be here in time for dinner.
They’ll wait for you in the lobby.
That’ll be ten dollars thanks.
EXERCISES
1. Key vocabulary
Look up the meaning and pronunciation of these words in your dictionary.
change driver entrance
here keep know
little long main
stay quick worry
2. Language Practice - Small talk