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LỜI CAM ĐOAN
 !"
#$%!"&'()"*+,,&%-./
0&12345#"#'6#'7
 )
Hà Nội, ngày 05 tháng 06 năm 2012

Chu Tuấn Sang
SVTH: Chu Tuấn Sang
Khóa luận tốt nghiệp
LỜI CẢM ƠN
+)%&!"&/*!8 #
9":%&##'7;#<8=
'(*#'7*:/1*>:
#?@'A  )A&BCD*%?
@/##'7E*,:F!GH,$/F#5I
J/K1"LMNON Trần Thị Thu $#>'6DPA&B;
Q!?
RS=7TU@##'7/F
#5D#'7E*,:F!GH,/K1"LMNON Trần Thị
Thu '7>D7%?'6DPA&BQ# !
#?Q/>#*Q/";
Q!?
J )*7V'#?8;#W
 $#2$&U/7%S01X U@
Hà Nội, ngày 05 tháng 06 năm 2012
SVTH: Chu Tuấn Sang
Khóa luận tốt nghiệp
CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập – Tự do – Hạnh phúc

.+&#$%,&"'(-
!+',-(.,%/#$#%&0
/"0"%1
2%3"0"%4&5
2%3"0"6&(7"83&$5
2%3 !"%,9
2:+&;<&=($>;<&%9
?/@A%
B)$>%&!
&;<&=%,&"'(
/&
&C&$:%D#$>!
&E=%F
BG7"8%&#$%
!*1(23#4#$#%&5'(!6
HI(;J&&"'(;$$B
SVTH: Chu Tuấn Sang
Khóa luận tốt nghiệp
H4&%&+$&;$%;J7"$%K&L
CHƯƠNG 2: PHÂN TÍCH THỰC TRẠNG CÔNG TÁC
ĐÀO TẠO VÀ PHÁT TRIỂN NGUỒN NHÂN LỰC
Ở CÔNG TY TNHH VINAFCO
!.4,78997::;#!<
M"==#$4&:-
NC&4& <O8@4&:-
.!4&:-
.P#$4&:1
N&&@Q+$1
=>?@A,.3B4,!
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LỰC TẠI CÔNG TY
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;<&;[&#$4&:%G69B1
;<&;[&%&"'(#$4&:%G69B5
*L@MN?OA'#4#$#%&5'($4,6G
2%3"0"%(B9
2:+&;<&=%;<&%B
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N&$6&"I($%F&"7"84&B
BN&$I(;J&%F&]&8&+:B
FV4&^J(6&"7"84&%&"'(
#$4&:B
H8 GPF&F+"&%B
H_7"$A%&#$OF(Z%B
X%F&](4&%&"'(B
.6&QA%F&%&"'(B
BUVAR`+&($%F&$"%FJ(*BB
AAaI @(;<&R @;P&%V;J&%;J%BB
-H;<&;[&QBB
KẾT LUẬN
TÀI LIỆU THAM KHẢO
SVTH: Chu Tuấn Sang
Khóa luận tốt nghiệp
CÁC BẢNG BIỂU
LỜI CẢM ƠN
MỤC LỤC
LỜI MỞ ĐẦU


  

ĐÀO TẠO VÀ PHÁT TRIỂN NGUỒN NHÂN LỰC
Ở CÔNG TY TNHH VINAFCO
!.4,78997::;#!<
M"==#$4&:-
NC&4& <O8@4&:-
.!4&:-
.P#$4&:1
N&&@Q+$1
=>?@A,.3B4,!
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TÀI LIỆU THAM KHẢO
SVTH: Chu Tuấn Sang
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Tính cấp thiết của đề tài.
Y8X/8D"&!4*&#;?!@
@$4)?'74!; *##56/$
'7?4)6$9&DcE@'!
'7*"Td 6@'X6#15e
%!#? S2D
+A !#87*5&8Df#6!8$
K/$7*1gX"$>8>bD
 S2/U/& ! h:'7#
D"&E$>>*&@#15
'78:e9;Q5&6 )X6@
*&#;#<2&1T17
E*&#;4)89#:#5
)Y8D"&!4*D&'(6 )
X$&'T'6#:;2'(4)/
@;!6123*?X&
123XV%'(@#i*&
#;4)G*D"&1A#:/@'
/Vi`D"&') )/*
"@*&#;4)E$'<)
6""/V' )&#;1X5D"&
%'(@#:$/Q5:“ Hoàn thiện
công tác đào tạo và phát triển nguồn nhân lực tại Công ty TNHH Tiếp vận
VINAFCOj
Mục đích nghiên cứu của đề tài.
Oa"!$T <U%*&#;4

&#; )*,,&%-.
SVTH: Chu Tuấn Sang
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Khóa luận tốt nghiệp
CHƯƠNG 1: CƠ SỞ LÝ LUẬN VỀ ĐÀO TẠO VÀ PHÁT
TRIỂN NGUỒN NHÂN LỰC TRONG DOANH NGHIỆP
1.1 Đào tạo và phát triển nhân lực:
1.1.1 Khái niệm :
OE*/&#;4)Qh#8'(;8*
*8$X'(;#87S5aQ
)X#?8/e98'78!6"
:+*q&#;'(&p*8Z*/Dc
&#;
OE*Z#?:%&'78$;)"'(
9/"c$"T#:
rE*ZX(&*8@&0&'7
8$e9)25;8c
;#D"&S>8
rE*DcZ)"'T#?*&g(&;&
Dc18:e%&2;":6/
 S2DQ@8h)K8
c;
rE*;*Z)"8'T#?*&g(&
!'(;; U =Dc#15QD
"6#T <>'(*T1$
rE*Z)"'T#?*#?8
!'(<1%K2&8>'(*
OMDcZ#?:%&s15'7'T;'7$
; "6#87`(&
OL#;Zt*8:%&''(S&*"#'6H

t#?D%e%'78
E'(&Dce%'78#)&
Các phương pháp đào tạo nâng cao trình độ chuyên môn kỹ thuậtZ
-Phương pháp đào tạo tại nơi làm việcZ'(&"
68'7$"T;:W/QL'T&&&
Dc#2T/*'( !'(/&`2&/`)f/
SVTH: Chu Tuấn Sang
^
Khóa luận tốt nghiệp
'$* )11U%?%&
'(` *#"
OPhương pháp đào tạo theo chỉ dẫnZ'7$#"*"
"/"c/1'6&/;Q!/
)""/ $;#":/
!H'6DP/*:AL'T&&$'T
&'T&&#'6/$iW )8 *'7:/2* )
D*/9)9u'7
-Đào tạo theo phương pháp giảng bàiZ$;X6&
:/'6DP*KU(&6)/K18
&
*E*9)#5
,?*'(&#;&Dc2&#5m#5
2&#52&T <E*9)#5;
9#51a#*X;
9))#5E*9)#5#2
@!68D"&/?#58#i#2#:
!6 )21*#*8 S2DD
"&
Các phương pháp đào tạo nâng cao năng lực quản trịZ
-Phương pháp luân phiênZ'7SX"/c

&#;D"&?#5&AU&#;
4)'7#D"&
1.1.3. Mục tiêu của đào tạo và phát triển nguồn nhân lực.
1.1.3.1 Lý do:
+D"&*&#;4)?pUD Z
OE;&@"X/s151gH&
u15/151W#!x )1gH&Df#'7Sa*
8*8'(#
OE;&@:%&/&#;'78+'7
$9)@&#;/:'7#X$9&
#;; )4*X$1$#
OE;Q*"DT/(`X$
;(&6T/*&#;8@' (;
&'T";*'( )&#;D"&
SVTH: Chu Tuấn Sang
y
Khóa luận tốt nghiệp
1.1.3.2. Mục tiêu đào tạo – phát triển nguồn nhân lực:
N=Dc!4)$`"X
c*q&#;4)*'7
8;#lT"/HT"&/)"9
"c?8)!TV'9`:
6"#'T
E*&#;4)#8X2&*&
+X$?*8*&#;'?
/'T#?*/&#;$5'6c

OE5'6'7'(*Za2&CDP
6
OL#;e9Z$#2"@ =Dce96/

*8D"&/'7#:D$
4)*D)#
rE!6'78
MA&'78%&%e9/6/&Dc
X"/e%7$*&#;'7
8#'( )##?&#;XS>8E
*i$&&@>@&#;'78
rE!6S>8
MDc/*&#;9)'78$'<
g6 )&#;S>8!N)&#;4
)#D"&V`!`)As&
#;
1.2 Xây dựng quy trình đào tạo và phát triển
E;#?*&#;4)'()"*
"?"S5@*8`S!
5/#)&")"1'6&Q#?
*&#;
1.2.1 Phân tích nhu cầu đào tạo.
L`@*S51'7@&*/<#?
8/{J)1&`"
9"c"@s"iWE
9)"" b18u'(9)e9'78
SVTH: Chu Tuấn Sang
\
Khóa luận tốt nghiệp
L`@*m!'( Z
O@'78ZS2&miW>@
;4*&#;/!$'(55#S>884
O@D"&
rGgH&c''7'/

;#)"""*D)99/8
"'(1*cT
1.2.3.1 Xác định mục tiêu đào tạo – phát triển.
Yc*c;|$5'(5`}8
'T#?*@*'()"SE8&*&SD)
c*&c8!ZK;'T#?*/K
;'78@*/K;D"&w#:
&Hc&#;D"&
I>$@*&#;V$c*&
#;@$c%/@C#lc*&#;
?T <;SD)C*Yc
c;//DfD2'(*
1.2.3.2 Xác định đối tượng đào tạo.
O+9@8T*'78+@&!
>'786(`$;Q*'(X
mT5&SQS0`'7!'(*
#K
O+9Dc*!6'78$'<
"J)59 2'789 6#'6'('
*
O+99&'7'('*61@
"mT5
1.2.3.3 Xây dựng chương trình và lựa chọn phương pháp đào tạo.
-"SD)'T#?C8#1'6@*
*&#;4)'*1'6#:2DSD)
'T#?*&#;(&U/&g(&6@c
*/&`e/`S*>
'(][~+'T#?*8*D*X2
:@&D*D*#1
NS5c8c;/2&#5@&):

"2
1.2.5 Lựa chọn và đào tạo giáo viên.
Jg2"#>)"!'D*
#?8$@D*w b'<#)&
SVTH: Chu Tuấn Sang
__
Khóa luận tốt nghiệp
*D'7:#2Df15'<1<I):@
AUSQ =Dc&'T&&&g(&18
#+?@S5SQ:>$9 '&*;#*
8D@*'{'$?$;=:8 !6&
2"&'T&&D*+$'7D*
&<?@&HSQ):$<{<
#'7{:$#?8D*{E*&#T <%&
2A&:;#lc*/'T#?*/!'(*I
D*>H'(8 !2T1'%'T#?
* b'()"8"T
1.2.6. Đánh giá chương trình đào tạo – phát triển nguồn nhân lực.
NA*q&#;?""'T
#?*q&#; #:+2&#5@2#a
*q&#;8#?c17J%#5
&'7S;#SQ'T#?*$&
@c#G*$@&"
'T#?#T <$X/ =Dc(&U"
*q&#;/?#Ki4*;m$$1"&&
H&c'#?*q&#;4)$"
/2'(T
1.2.6.1 . Xây dựng chỉ tiêu đánh giá hiệu quả công tác đào tạo và phát
triển nguồn nhân lực trong doanh nghiệp.
-""*$#i #:2

1W;2'(&:
OI9&ZD):'(;#;
S5c:>HH/e9/2Q@
:'+$;X u*K91;
D#'72&: *
O,XZ$X?D
D):;$%'T#?*
OYcZ2#:2/:$*'(c
*JP:$'`:H2
U/e9Q@/$X#)""
'!g:P*c*/9 2/
SVTH: Chu Tuấn Sang
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Khóa luận tốt nghiệp
2'(*T"9?*P*'("
1.2.6.4 Đánh giá theo trình độ.
#&'T&&?"*&#;&c8
m!'(D"&E!6'78#)&
*8 S2D?;"*/'7D)
#?8/e9/"&c9 28:
$1;"<K2/K'(#?8*"#'6 
#?*
3Q"c;mD"&):C&g
(&&'(*E!68#)
&C9 28'7'(CX(&&"
*8*
9 28 *9?W
"*!/?&SQS0*'T#?*
+i!618UD"&?""*?
$$;'('(C$;'#8 !C' Z

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"6-A$;;'(ZA>;X
'(T_]9'D'*%&
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-T2/"*8e%'6i#212(&
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%""*%&€>1X#2
"&'78@'XL@6'78
S2&m&%*&#?8;12&0-?
SVTH: Chu Tuấn Sang
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Khóa luận tốt nghiệp
/"*'78#2@$&&@*
2&"&S>8
1.3.2. Công tác đào tạo trong các doanh nghiệp chưa được quan tâm đúng
mức.
+*'6>$;1#9
@'?'*@,"#X !8$6
@n]~'*# !'(*V6$n[~
'(*"62'(*$#20